Front Desk & Office Concierge — Welcoming & Efficient

Express Employment Professionals - Cincinnati East; Springfield (MO); On-site; USD 23,000 - 25,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Springfield, MO is seeking a friendly Receptionist to serve as the first point of contact for clients, visitors, and staff. The role emphasizes customer service, organization, and a professional demeanor to help keep the office running smoothly.

Key responsibilities include answering calls, directing inquiries, welcoming guests, maintaining security, handling mail, and providing general clerical support.

Qualifications

• Experience in receptionist, administrative, or customer service roles.
• Excellent verbal and written communication.
• Strong interpersonal and customer service skills.
• Ability to multitask and prioritize responsibilities.
• Strong organizational skills and attention to detail.
• Proficiency with standard office equipment and software.
• Ability to maintain confidentiality and handle sensitive information.
• Positive attitude and team-oriented mindset.

Responsibilities

• Answer calls, provide information, and direct calls professionally.
• Verify caller information and maintain confidentiality.
• Welcome, assist, and check in visitors; monitor access.
• Maintain a clean reception area and breakroom.
• Provide general administrative support to staff.
• Assist with special projects and team initiatives.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Multitasking

Organization

Confidentiality

Team player

Tools

Office software

Computer applications

Job description

Express Employment Professionals - Cincinnati East in Springfield, MO is seeking a friendly Receptionist to serve as the first point of contact for clients, visitors, and staff. The role emphasizes customer service, organization, and a professional demeanor to help keep the office running smoothly.

Key responsibilities include answering calls, directing inquiries, welcoming guests, maintaining security, handling mail, and providing general clerical support.