Front Desk & Customer Experience Specialist

B Street Collision Center; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Top pay

Full benefits

Work life balance

Paid training

Job summary

B Street Collision Center is seeking a Customer Service Representative in Omaha, NE. You will greet customers, route them to the right staff, and schedule appointments for repairs while keeping clients updated on vehicle progress.

The role emphasizes professional communication, computer proficiency, and accurate data entry. Enjoy a Monday–Friday schedule, paid training, and a comprehensive benefits package with growth opportunities.

Qualifications

• Customer-focused CSR experience preferred.
• Strong communication and interpersonal skills.
• Proficient with computer systems and data entry.

Responsibilities

• Greet customers as they arrive and direct them to the appropriate staff.
• Distribute customers to the correct service area.
• Schedule appointments for repairs and service.
• Keep customers updated on vehicle status and progress.
• Receive payments from customers and process transactions.
• Handle admin tasks including calls, routing, and document scanning.

Skills

Customer service

Communication

Organization

Computer skills

Multitasking

Tools

Microsoft Office

Data entry

Job description

B Street Collision Center is seeking a Customer Service Representative in Omaha, NE. You will greet customers, route them to the right staff, and schedule appointments for repairs while keeping clients updated on vehicle progress.

The role emphasizes professional communication, computer proficiency, and accurate data entry. Enjoy a Monday–Friday schedule, paid training, and a comprehensive benefits package with growth opportunities.