Front Desk Receptionist

B Street Collision Center; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Top pay

Full benefits

Work life balance

Paid training

Job summary

B Street Collision Center is seeking a Customer Service Representative in Omaha, NE. You will greet customers, route them to the right staff, and schedule appointments for repairs while keeping clients updated on vehicle progress.

The role emphasizes professional communication, computer proficiency, and accurate data entry. Enjoy a Monday–Friday schedule, paid training, and a comprehensive benefits package with growth opportunities.

Qualifications

• Customer-focused CSR experience preferred.
• Strong communication and interpersonal skills.
• Proficient with computer systems and data entry.

Responsibilities

• Greet customers as they arrive and direct them to the appropriate staff.
• Distribute customers to the correct service area.
• Schedule appointments for repairs and service.
• Keep customers updated on vehicle status and progress.
• Receive payments from customers and process transactions.
• Handle admin tasks including calls, routing, and document scanning.

Skills

Customer service

Communication

Organization

Computer skills

Multitasking

Tools

Microsoft Office

Data entry

Job description

B Street Collision has been family owned and operated since 1978, and we’ve worked hard to keep that family feel while offering the benefits and resources of a larger company. With 16locations and counting, we’re committed to growth, training, and promoting from within.

What makes us different?

• A unique, team-based repair process
• OEM ONLY auto body parts
• A culture built on teaching, support, and long-term career growth

If you’re looking for a place to build your career and get your foot in the door with a company that truly invests in its people, this is your chance.

WHAT'S IN IT FOR YOU?

• TOP INDUSTRY PAY $17- $23 Hourly pay with potential for $400 monthly bonus
• FULL BENEFIT PACKAGE Medical, Dental, Vision coverage, Life Insurance. 401K Option and a Health Savings Account with B Street contribution
• WORK LIFE BALANCE Paid Holidays, Vacation and Sick Time
• PAID TRAINING and Potential for Growth within the Company

The CSR role at B Street Collision is not your traditional customer service job!

• Greet customers
• Distribution of customers coming in office to appropriate staff
• Scheduling appointments
• Updating customers with vehicle updates
• Receive payments
• Various admin tasks including answering and routing incoming calls and scanning document

Here are our non-negotiables:

• Maintain a Monday – Friday 7:30AM - 5:30PMshift
• Working behind a computer for an extended period of time and occasional need to leave desk to complete administrative tasks.
• Computer savvy
• Able to prioritize and complete tasks

We'll keep your inquiry and our conversations confidential from your current employer, regardless of the outcome. Learn more about our company and culture by visiting our website at www.bstreetcollision.com