Front Desk & Customer Experience Specialist

Jobtailor; Flower Mound (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Administrator to greet customers and manage front-desk activities in a fast-paced environment. You will provide clerical support to the General Managers and Service Advisors, handle incoming calls, and coordinate written correspondence.

Responsibilities include data entry into accounting systems and spreadsheets, balancing month-end statements, and managing receivables and payables. Strong interpersonal skills and multitasking abilities are essential.

Qualifications

• Strong customer service and communication skills.
• Proficient in clerical tasks and basic accounting entry.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience handling high volumes of calls and emails.
• Demonstrates attentiveness and patience in interactions.

Responsibilities

• Greet and assist customers promptly and professionally.
• Direct inquiries to the appropriate department.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Enter information into the accounting system and various spreadsheets; balance month-end statements.
• Manage receivables and payables as part of daily duties.
• Handle other related duties as assigned.

Skills

Interpersonal & customer service

Analytical & problem-solving

Multitasking & organization

High call & email volume handling

Attentiveness & patience

Tools

Clerical Support

Administrative Support

Accounting System Entry

Spreadsheet Management

Receivables Management

Payables Management

Job description

Jobtailor is seeking a detail-oriented Administrator to greet customers and manage front-desk activities in a fast-paced environment. You will provide clerical support to the General Managers and Service Advisors, handle incoming calls, and coordinate written correspondence.

Responsibilities include data entry into accounting systems and spreadsheets, balancing month-end statements, and managing receivables and payables. Strong interpersonal skills and multitasking abilities are essential.