Customer Experience & Administrative Coordinator

Jobtailor; Petaluma (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Jobtailor in Petaluma, CA seeks a capable receptionist/administrative associate to greet customers, answer inquiries, and route them to the right department. You will maintain a clean workspace and serve as the first point of contact for visitors and calls.

You will support GMs and Service Advisors with clerical tasks, handle receivables/payables, enter data into the accounting system, balance month-end statements, and manage written correspondence, ensuring smooth daily operations.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Responsibilities

• Greet customers and assist promptly and professionally.
• Maintain a clean, welcoming workspace as the first point of contact.
• Manage incoming calls, walk-ins, and written correspondence; direct to appropriate departments.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Handle receivables, payables, and data entry into accounting systems; balance month-end statements.
• Perform other related duties as assigned

Skills

Customer Service Skills

Interpersonal Skills

Analytical Skills

Multitasking Skills

Organizational Skills

Problem-Solving Skills

Attentiveness

Patience

Tools

Clerical Support

Administrative Support

Accounting System Entry

Spreadsheet Management

Receivables Management

Payables Management

Job description

Jobtailor in Petaluma, CA seeks a capable receptionist/administrative associate to greet customers, answer inquiries, and route them to the right department. You will maintain a clean workspace and serve as the first point of contact for visitors and calls.

You will support GMs and Service Advisors with clerical tasks, handle receivables/payables, enter data into the accounting system, balance month-end statements, and manage written correspondence, ensuring smooth daily operations.