Front Desk & Customer Experience Coordinator

Spring Footwear, Corp.; Pompano Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Spring Footwear Corporation is seeking a detail-oriented, high-energy Customer Experience & Support Coordinator to support our headquarters office operations and the Customer Service team. This on-site role serves as the welcoming face of the corporate office and coordinates customer orders, onboarding, and sales support across departments.

This position thrives in a fast-paced environment, emphasizing accuracy, organization, and professional communication.

Qualifications

• 3–5 years of customer service, office operations, or administrative support experience.
• Professional phone presence and polished communication skills.
• Strong organizational skills with high attention to detail.
• Ability to manage multiple priorities in a deadline-driven environment.
• Experience with multi-line phone systems.
• Footwear or wholesale industry experience preferred.

Responsibilities

• Front Desk & Office Operations: be the first point of contact for guests, vendors, and callers; manage multi-line phone system; maintain reception area and coordinate mail and office supplies; process purchase orders and support internal events.

Skills

Customer service

Office coordination

Communication skills

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Outlook

Phone systems

Job description

Spring Footwear Corporation is seeking a detail-oriented, high-energy Customer Experience & Support Coordinator to support our headquarters office operations and the Customer Service team. This on-site role serves as the welcoming face of the corporate office and coordinates customer orders, onboarding, and sales support across departments.

This position thrives in a fast-paced environment, emphasizing accuracy, organization, and professional communication.