Dealership Front Desk & Guest Services Specialist

McLarty Daniel Nissan; Bentonville (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

McLarty Daniel Nissan in Bentonville, AR is seeking a full-time Administrative staffer to greet customers, route calls, open and log inquiries, and support dealership operations with clerical tasks.

You will maintain privacy of customer information, assist during peak hours, and collaborate with team to ensure smooth reception and office flow. Prior office experience preferred; a professional demeanour is essential.

Responsibilities

• Greets customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Obtains basic demographic information about each customer using a computer system, a log sheet or other method established by the dealership.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists customers during the morning and evening rush whenever possible.
• Assists with clerical duties as required. Maintains privacy of customer information.
• Maintains a professional attitude with co-workers, customers, vendors.
• Follows the dress code the company has put in place. Maintains a clean and neat work area. Keeps area free of debris.
• Follows federal, state and local law as well as company policy about safeguarding all information.
• Reports on time to work and follows schedule that is given. Calls supervisor if he/she cannot be at work on time.
• Keeps current with annual HR training along with any other training that might be required for this position.

Job description

McLarty Daniel Nissan in Bentonville, AR is seeking a full-time Administrative staffer to greet customers, route calls, open and log inquiries, and support dealership operations with clerical tasks.

You will maintain privacy of customer information, assist during peak hours, and collaborate with team to ensure smooth reception and office flow. Prior office experience preferred; a professional demeanour is essential.