Front Desk & Customer Concierge - Insurance Team

Miles-Pusateri---State-Farm-Agent; College Station (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

Miles Pusateri - State Farm Agent is seeking a Receptionist to join their team in College Station, TX. The role focuses on greeting customers, managing scheduling, and handling inquiries to support a positive customer experience.

The ideal candidate brings prior receptionist or customer service experience, strong communication skills, and a willingness to engage in sales conversations while maintaining organized records and office operations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Reception role experience

Customer service

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Miles Pusateri - State Farm Agent is seeking a Receptionist to join their team in College Station, TX. The role focuses on greeting customers, managing scheduling, and handling inquiries to support a positive customer experience.

The ideal candidate brings prior receptionist or customer service experience, strong communication skills, and a willingness to engage in sales conversations while maintaining organized records and office operations.