Front Desk CSR — Healthcare Scheduling & Support

Interim HealthCare Inc.; Rapid City (SD); Hybrid; USD 23,000 - 26,000; Part time

Benefits offered by this job

$17.00-19.00 per hour

Make a positive impact in the lives of

Family-oriented culture that promotes

Online training, growth and CEUs

Tuition discounts through Rasmussen

PTO & Paid Holidays

Job summary

Interim HealthCare of the Black Hills is seeking a friendly and organized Client Service Representative (CSR) to join our front desk team in Rapid City, SD. This part-time role features a consistent schedule Monday–Friday from 8:00 am to 1:00 pm, totaling about 20–25 hours per week, with a predictable weekday routine.

You’ll be the first point of contact for clients, families, and staff, ensuring smooth office operations, compassionate communication, and a welcoming, professional environment

Qualifications

• Excellent oral and written communication with clinical and non-clinical staff.
• Strong organizational skills and attention to detail.
• Proficiency with computer software and office tools.
• Preferred 1–2 years of experience in healthcare or a related industry.

Responsibilities

• Operate the switchboard or telephone system to receive incoming calls and provide a professional, helpful first point of contact.
• Assist our team in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services with support from CSR - Scheduler.
• Maintain a professional reception area presence and support courteous, organized office communications.
• Welcome visitors, notify the appropriate employee of visitor arrivals, and forward drop-off information to the appropriate person.
• Assist with administrative and clerical tasks as directed by supervisor or designee.

Skills

Oral and written communication

Organization

Computer software proficiency

Healthcare experience

Job description

Interim HealthCare of the Black Hills is seeking a friendly and organized Client Service Representative (CSR) to join our front desk team in Rapid City, SD. This part-time role features a consistent schedule Monday–Friday from 8:00 am to 1:00 pm, totaling about 20–25 hours per week, with a predictable weekday routine.

You’ll be the first point of contact for clients, families, and staff, ensuring smooth office operations, compassionate communication, and a welcoming, professional environment