Front Desk & Court Clerk Back-Up Specialist

Ferrovial; Manassas (VA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

I-66 Express Mobility Partners is seeking a Customer Service Front Desk Clerk/Information Concierge – Back-Up Court Clerk to support court operations and front desk duties in Northern Virginia. The role handles payments, disputes, and case reconciliation while assisting with docket preparation and court-day support.

Qualified candidates will have a high school diploma and strong customer service skills; bilingual English/Spanish is a plus.

Qualifications

• High School Diploma or equivalent certification required.
• Previous call center, customer service, and/or collections experience preferred, but not required.
• Previous experience as a court clerk, legal assistant, or in a customer service role within a legal environment preferred.

Responsibilities

• Greet guests and manage front desk operations with professionalism.
• Process payments and reconcile related records.
• Support judicial operations and back-up court clerk duties as needed.
• Prepare dockets and coordinate with outside counsel for court submissions.
• Maintain accurate documentation in the CBO system and respond to inquiries within 24 hours.

Skills

Customer service

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

CBO system

Job description

I-66 Express Mobility Partners is seeking a Customer Service Front Desk Clerk/Information Concierge – Back-Up Court Clerk to support court operations and front desk duties in Northern Virginia. The role handles payments, disputes, and case reconciliation while assisting with docket preparation and court-day support.

Qualified candidates will have a high school diploma and strong customer service skills; bilingual English/Spanish is a plus.