Front Desk Coordinator: Welcoming, Organized, Growth-Driven

Shepherd Insurance; Carmel (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading insurance agency in Carmel is seeking a Front Desk Coordinator responsible for greeting clients, managing phone calls, and ensuring smooth front office operations. The ideal candidate will have at least two years of experience in a similar role and possess strong communication and organizational skills. This position offers a supportive work environment within a family-oriented culture. Join us to help deliver exceptional service to our clients!

Qualifications

• At least two years of experience in a similar position.
• Ability to handle a large volume of phone calls (average 250 daily).
• Ability to work independently and follow directions effectively.

Responsibilities

• Greet visitors and determine their needs.
• Answer incoming calls and manage phone inquiries.
• Perform mail distribution and schedule meetings.

Skills

Strong typing skills

Excellent verbal communication

Strong organizational skills

Interpersonal communication skills

Education

High school diploma or equivalent (GED)

Tools

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Job description

A leading insurance agency in Carmel is seeking a Front Desk Coordinator responsible for greeting clients, managing phone calls, and ensuring smooth front office operations. The ideal candidate will have at least two years of experience in a similar role and possess strong communication and organizational skills. This position offers a supportive work environment within a family-oriented culture. Join us to help deliver exceptional service to our clients!