Front Desk Coordinator — Stellar Guest Experience (FT/PT)

Paul Mitchell The School - Arlington

Phoenix (AZ)

On-site

USD 19,000 - 22,000

Part time

14 days+

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Job summary

Paul Mitchell The School - Arlington is seeking a Front Desk Coordinator in Phoenix, AZ. The role supports guests, Future Professionals, and overall clinic operations, with emphasis on service excellence and accurate pricing.

Two shifts are available: Part Time and Full Time; compensation aligns with industry standards for Phoenix area. The candidate should have a high school diploma or equivalent and strong customer service, communication, and organizational skills to thrive in a fast-paced

Qualifications

  • Strong customer service and communication skills (verbal and written).
  • Ability to explain technical issues in non-technical language.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and ability to prioritize tasks in a fast-paced environment.

Responsibilities

  • Respond to service guest calls following the Reservation Dialogue.
  • Respond to prospective Future Professional inquiries and follow the Service Desk Team guidance.
  • Provide accurate service prices and promote monthly service and Take Home promotions.
  • Follow Meevo scheduling procedures and document tasks in the Task Manager.
  • Maintain a professional front desk, assist with check-in/out, and support the guest experience.

Skills

Customer service
Communication
Problem solving
Teamwork
Organization

Education

High school diploma or equivalent

Job description

Paul Mitchell The School - Arlington is seeking a Front Desk Coordinator in Phoenix, AZ. The role supports guests, Future Professionals, and overall clinic operations, with emphasis on service excellence and accurate pricing.

Two shifts are available: Part Time and Full Time; compensation aligns with industry standards for Phoenix area. The candidate should have a high school diploma or equivalent and strong customer service, communication, and organizational skills to thrive in a fast-paced

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