Front Desk Coordinator – Rehab Facility

Northeast Center for Rehabilitation and Brain Injury; Lake Katrine (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

The Northeast Center for Rehabilitation and Brain Injury in Lake Katrine, NY is seeking a highly organized Receptionist to join our team. This full-time role (Mon-Fri, 8am-4pm) involves greeting visitors, answering calls, maintaining files, and supporting daily operations in a fast-paced facility.

Responsibilities include managing mail, directing inquiries about job openings, and safeguarding sensitive information with a professional demeanor.

Qualifications

• High school diploma or equivalent
• Excellent communication skills
• Solid computer skills
• Positive attitude with ability to work in a fast-paced environment
• Ability to read, write, and speak English to the extent necessary for safe and efficient performance of the job
• Flexibility to work on holidays and during inclement weather as needed

Responsibilities

• Operate a multiline telephone and paging system, answer incoming calls, and route calls to the appropriate party
• Greet and direct all visitors to the facility, ensuring they sign-in and refuse entry to the facility if necessary
• Maintain accurate files and listings of residents, on-call personnel, department extensions, and key personnel
• Respond to inquiries about job openings, distribute job applications, and provide callers with information about our facility
• Receive, sort, and forward incoming mail, and coordinate the pick-up and delivery of mail services
• Report resident concerns and suspicious behavior to the appropriate department head/supervisor
• Handle sensitive information with professionalism and confidentiality
• Work in an organized fashion, keeping the lobby and workstation clean and free of hazards
• Report hazardous conditions, damaged equipment, and supply issues to the supervisor
• Communicate effectively and interact with residents, visitors, families, and employees

Skills

Communication skills

Computer skills

English proficiency

Customer service

Positive attitude

Education

High school diploma

Job description

The Northeast Center for Rehabilitation and Brain Injury in Lake Katrine, NY is seeking a highly organized Receptionist to join our team. This full-time role (Mon-Fri, 8am-4pm) involves greeting visitors, answering calls, maintaining files, and supporting daily operations in a fast-paced facility.

Responsibilities include managing mail, directing inquiries about job openings, and safeguarding sensitive information with a professional demeanor.