Front Desk Coordinator - Property Management

Real-Estate-Equities; Saint Paul (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Real-Estate-Equities in Saint Paul, MN is seeking a Front Desk Assistant to join our property management office. This entry point role serves residents, applicants, vendors, and visitors with professionalism in a fast-paced environment.

The position requires strong communication, organization, and multitasking abilities, with responsibilities ranging from greeting visitors to processing applications and coordinating with maintenance staff.

Qualifications

• Experience in customer service, reception, office administration, or related field preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize and manage multiple tasks in a busy environment.
• Professional, courteous and service-oriented demeanor.
• Comfortable answering phones and interacting with a wide range of people.
• Basic computer skills including email, Microsoft Office, and data entry.
• Ability to learn property management software and procedures.
• Dependable, punctual, and a team player.

Responsibilities

• Greet residents, prospective residents, vendors, and visitors in a professional and welcoming manner.
• Answer and direct incoming phone calls, emails, and inquiries.
• Assist residents with questions and routine concerns, escalate as needed.
• Schedule appointments, tours, inspections, and service calls.
• Receive, sort, and distribute mail, packages, notices, and other office correspondence.
• Maintain an organized reception area and front office.
• Assist with processing applications, lease paperwork, forms, and documents.
• Enter and update information in property management software.
• Coordinate with maintenance staff, property managers, vendors, and office personnel.
• Track maintenance requests and communicate updates to residents.
• Collect and process routine payments or documents per procedures.
• Assist with filing, scanning, data entry, and other admin tasks.
• Maintain confidentiality of resident, applicant, and company information.

Skills

Customer service

Communication

Organization

Multitasking

Team player

Phone etiquette

Job description

Real-Estate-Equities in Saint Paul, MN is seeking a Front Desk Assistant to join our property management office. This entry point role serves residents, applicants, vendors, and visitors with professionalism in a fast-paced environment.

The position requires strong communication, organization, and multitasking abilities, with responsibilities ranging from greeting visitors to processing applications and coordinating with maintenance staff.