Front Desk Coordinator I — Patient Access & Admin

Smile Doctors; Mooresville (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Smile Doctors in Mooresville, NC is seeking a Front Desk Coordinator I to join our growing practice. You’ll greet visitors, manage appointments, verify insurance, and perform a range of administrative tasks to support the clinical team.

Ideal candidates have at least 1 year of administrative experience and strong communication skills; bilingual ability is a plus. This is a full-time on-site role with a team-focused, patient-first culture.

Qualifications

• High School Diploma or equivalent.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties.
• Answers, screens, and routes calls; collects patient information on first visit.
• Verifies insurance information and notifies clinicians of patient arrival.
• Make appointments, process payments, and update charts.

Skills

Communication skills

Administrative experience

Customer service

Bilingual a plus

Education

High School Diploma or equivalent

Job description

Smile Doctors in Mooresville, NC is seeking a Front Desk Coordinator I to join our growing practice. You’ll greet visitors, manage appointments, verify insurance, and perform a range of administrative tasks to support the clinical team.

Ideal candidates have at least 1 year of administrative experience and strong communication skills; bilingual ability is a plus. This is a full-time on-site role with a team-focused, patient-first culture.