Front Desk Coordinator (Part-Time)

Lfcsmo; St. Louis (MO); On-site; USD 35,000 - 48,000; Full time

Job summary

LFCS in Missouri is seeking a friendly receptionist to be the face of the agency, greeting visitors, clients and employees, and providing excellent customer service both in person and over the phone.

You will answer, screen, and route calls, coordinate the centralized purchasing program, manage mail, and provide clerical support while maintaining strict confidentiality in line with HIPAA regulations and LFCS policies.

Qualifications

• High school diploma or equivalent is required.
• Proficiency with MS Word and Excel is expected.
• Ability to multitask and deliver timely results.

Responsibilities

• Serve as the face of the agency by providing excellent customer service to visitors, clients and employees both in person and on the phone.
• Answer, screen, and process all incoming calls.
• Coordinate the centralized purchasing program to include office, breakroom and other supplies.
• Process incoming and outgoing mail.
• Provide clerical support for Administration and other functional areas when requested.
• Maintain confidentiality of information coming through the reception desk as required by HIPAA regulations and agency policy.

Skills

Customer service

Communication

Multi-tasking

MS Office

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Join Our Legacy of Impact - Make a Real Difference Every Day!

At Lutheran Family and Children's Services (LFCS), we have a 157-year history of empowering children and families to overcome life's toughest challenges. When you join our team, you're becoming a part of a mission that transforms lives and builds brighter futures—now and for generations to come.

Why LFCS?

• Meaningful Work: Your efforts will directly help shape a better world for those who need it most.
• Impactful Mission: Join a team dedicated to creating safety and stability for kids across Missouri.
• A Legacy of Change: Be part of an organization that creates a lasting impact in the communities we serve.

Your Role:

• Serve as the face of the agency by providing excellent customer service to visitors, clients and employees both in person and on the phone.
• Answer, screen, and process all incoming calls.
• Coordinate the centralized purchasing program to include office, breakroom and other supplies.
• Process incoming and outgoing mail.
• Provide clerical support for Administration and other functional areas when requested.
• Maintain confidentiality of information coming through the reception desk as required by HIPPA regulations and agency policy.

What We're Looking For:

• High school diploma or equivalent with 1-year relevant experience.
• Intermediate skills of office computer programs, including Word & Excel.
• Ability to multi-task and perform duties in a timely manner
• Excellent customer service and communication skills
• A mission driven individual, who fully embraces and models LFCS values and can forge a mutually respectful partnership with team members.

We are an equal opportunity employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, ancestry, sexual orientation, pregnancy, creed, genetic information, gender identity, status as protected veteran, status as a qualified individual with disability or any other characteristic protected by law. In addition to federal law requirements, LFCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.