Front Desk Coordinator | Pain Solutions | Full-Time, Benefits-Eligible

Memorial-Health-Ohio; Marysville (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

Flexible Spending Accounts

Job summary

Memorial Health in Marysville, OH seeks a Front Desk Coordinator for the Pain Solutions team. This full-time role (1st shift, Mon-Fri) handles front desk operations, scheduling, insurance authorizations, and patient registration while maintaining a welcoming, professional environment.

The ideal candidate has a high school diploma or GED, healthcare clerical experience, and strong organizational and communication skills; Medical Assistant cert is a plus with BLS within 6 months.

Qualifications

• High school diploma or GED with coursework or experience indicating basic knowledge of patient care techniques and medical terminology.
• At least six months of clerical experience in a healthcare setting with filing and general office practices.
• Certification as a Medical Assistant preferred; BLS certification within six months of employment.

Responsibilities

• Answer phones, record messages, and greet patients with a welcoming demeanor.
• Prepare charts, schedule and confirm appointments and procedures with accurate information.
• Obtain prior authorizations from insurance carriers and reconcile charges.
• Assist patients with scheduling radiology, physical/occupational therapy, and other services.
• Ensure daily schedules are accurate and accessible to staff and physicians.
• Assist with patient registration and enter accurate demographic information.
• Maintain a professional image through appearance and behavior.

Skills

Clerical experience

Organizational skills

Attention to detail

Communication skills

Education

High school diploma or GED

Assoc. degree in Medical Secretarial field

Job description

Front Desk Coordinator | Pain Solutions | Full-Time, Benefits-Eligible

Job Category: Administrative/Clerical

Requisition Number: FRONT005166

• Posted : October 14, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Marysville, OH 43040, USA

Description

We are seeking a Front Desk Coordinator to join our Pain Solutions team at Memorial Health! This is a full-time (1st shift, Monday-Friday) position. Memorial Pain Solutions provides evaluation and customized pain solution treatments for patients with joint, muscle, and nerve-related conditions.

What You'll Do:

• Answer phones, record messages, and greet patients and visitors with a welcoming demeanor.
• Prepare charts, schedule and confirm appointments and procedures, ensuring all relevant information is obtained and entered accurately.
• Obtain prior authorizations from insurance carriers, reconcile patient charges, and collect payments in applicable clinics.
• Help patients schedule appointments for radiology, physical, and occupational therapy, and other ancillary services.
• Ensure daily schedules are accurate and accessible to staff and physicians.
• Assist with patient registration for treatment and testing, and enter accurate demographic information.
• Perform assigned duties while consistently projecting a positive and professional image through appearance and behavior.

What You’ll Bring:

• High school diploma or GED with coursework or experience indicating basic knowledge of patient care techniques and medical terminology. An Associate’s Degree in Medical Secretarial Sciences, Coding, or a related field preferred.
• At least six (6) months of clerical experience in a healthcare setting, including familiarity with filing and retrieval methods, general office practices, and coding.
• Certification as a Medical Assistant preferred. You must attain and maintain American Heart Association’s BLS certification within six (6) months of employment.
• Strong organizational abilities, attention to detail, and excellent communication skills are essential.

Why Join Us:

At Memorial, we uphold values of Compassion, Accountability, Respect, Excellence, and Service in everything we do. We offer a supportive work environment where your contributions are valued, and professional development opportunities are available. You will be treated as person and not a number.

Shift:
1st

Hours
80 per pay period (Every two weeks)
M-F

• Medical Insurance
• Vision Insurance
• Life Insurance
• Flexible Spending Accounts

Time Off

• Vacation
• 11 Paid Holidays
• Personal Day

Retirement

• Ohio Public Employee Retirement System
• Deferred Compensation

Other

• Tuition Reimbursement
• Kidzlink Daycare Center
• Employee Recognition
• Free Parking
• Wellness Center
• Community/Family Atmosphere

We look forward to seeing your application!

It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at 937.578.2701.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.