Referral Coordinator| MMG | Full-Time

Memorial Health; Marysville (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Wellness center membership

Competitive benefits

Job summary

Memorial Medical Group is seeking a Referral Coordinator to join our Marysville, OH team. This full-time on-site role supports patient referrals, scheduling, and records handling in a fast-paced outpatient environment.

You will manage forms, verify benefits, answer calls, and coordinate appointments while ensuring HIPAA-compliant handling of information. Strong customer service and healthcare exposure are preferred.

Qualifications

• High school diploma or equivalent.
• One year of customer service or reception experience, preferably in healthcare.

Responsibilities

• Completes requested forms for Medicare, the Department of Health, Social Services, Insurance, and specialty offices. Processes and obtains accurate requested information ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines. Updates computer system, keeping records accurate, to reflect any changes when releasing patient information.
• Schedules consultation and diagnostic appointments for patients per the provider/assistants request and documents necessary information. Verify insurance benefits then authorization for appointments, if necessary.
• Promptly and professionally answers telephone calls. Answers questions regarding patient appointments and testing.
• Contact patients to provide appointment date, time, location and preparation information for appointment, if appropriate. Answers questions regarding patient appointments and testing.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Referral Coordinator| Memorial Medical Group | Full-Time

Job Category: Administrative/Clerical

Requisition Number: REFER005177

• Posted : October 22, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Marysville, OH 43040, USA

Description

Monday-Friday Opportunity
We are looking for a Referral Coordinator with strong customer service skills to join our fast-paced team at Scottslawn Primary Care! This is a Monday-Friday Opportunity and would be scheduled to work between the hours of 8 am-5 pm Monday-Friday and you will be paid and off for the 6 major holidays.

What You'll Do:

• Completes requested forms for Medicare, the Department of Health, Social Services, Insurance, and specialty offices. Processes and obtains accurate requested information ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines. Updates computer system, keeping records accurate, to reflect any changes when releasing patient information. Inputs all medical reports including PKU's, labs, correspondence, on call dictation, etc., in proper order following office guidelines.
• Schedules consultation and diagnostic appointments for patients per the provider/assistants request and documents necessary information. Verify insurance benefits then authorization for appointments, if necessary.
• Promptly and professionally answers telephone calls. Answers questions regarding patient appointments and testing.
• Contact patients to provide appointment date, time, location and preparation information for appointment, if appropriate. Answers questions regarding patient appointments and testing.

Employee performs within the prescribed limits of Memorial Medical Group Ethics and Compliance program and is responsible to detect, observe and report compliance variances to their immediate supervisor, or upward through the chain of command, the Compliance Officer

Why Join Us:

• Supportive work environment that values collaboration, innovation, and professional growth.
• Office closed for 6 holidays (with pay)
• Free membership to our employee wellness center

• Competitive salary and benefits package
  • 401k
  • Medical, Dental Insurance, Vision, and Life Insurance
  • Flexible Spending Account

• Chance to make a meaningful impact on the lives of patients and families in our community
• Tuition Reimbursement
• Kidzlink Discounted Daycare
• Employee Recognition
• Free Parking
• Community/Family Atmosphere

Marysville is:

• Approx. 25 minutes away from Springfield, OH
• Approx. 30 minutes away from Delaware, OH
• Approx. 45 minutes away from Dayton, OH

What You'll Bring/Requirements:

High school diploma or equivalent; one year experience in customer service or reception, preferably in a health care environment.

We look forward to seeing your application!

It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at 937.578.2701

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.