Front Desk Coordinator — Grow with a Caring Dental Team

North American Dental Group (NADG); Southfield (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Comprehensive Benefits

401(k)

Job summary

Refresh Dental in Southfield, MI seeks a Front Desk Coordinator to greet patients and keep the front office running smoothly. You will manage scheduling, answer inquiries, and explain procedures with professionalism.

Ideal candidates have 1–5 years of dental or guest-services experience, a High School Diploma (Associate's preferred), and familiarity with dental software and MS Office. Full-time hours and competitive benefits offered.

Qualifications

• 1–5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software and MS Office.
• Strong communication, organization, and multitasking skills.
• High School Diploma or equivalent; Associate's degree preferred.

Responsibilities

• Handle co-payments, insurance verification, and daily reporting.
• Perform general front desk duties: mail, scanning, photocopying.
• Answer calls, provide information, and schedule/verify appointments.
• Explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies with professionalism and empathy.
• Track and manage appointments, including cancellations and no-shows.

Skills

Customer service

Insurance handling

Dental experience

Communication

Organization

Multitasking

Education

High School Diploma

Associate's degree (preferred)

Tools

Dental software

Microsoft Office

Job description

Refresh Dental in Southfield, MI seeks a Front Desk Coordinator to greet patients and keep the front office running smoothly. You will manage scheduling, answer inquiries, and explain procedures with professionalism.

Ideal candidates have 1–5 years of dental or guest-services experience, a High School Diploma (Associate's preferred), and familiarity with dental software and MS Office. Full-time hours and competitive benefits offered.