Front Desk Coordinator and Student Assistant Supervisor

California State University, Sacramento; Sacramento (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

California State University, Sacramento is seeking a Customer Service Coordinator for the Disability Access Center. This role includes managing front desk reception, training student assistants, and coordinating communications with staff. Candidates must demonstrate strong communication skills, proficiency in office technology, and a commitment to supporting individuals with disabilities. This position requires a detail-oriented individual with sound judgment and the ability to maintain confidentiality.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to maintain confidentiality of sensitive information.
• Interest in providing services to individuals with disabilities.

Responsibilities

• Manage front desk reception duties including communication methods.
• Train and supervise student assistants on front office tasks.
• Coordinate scheduling and communications with various stakeholders.
• Maintain accurate records and adhere to confidentiality requirements.

Skills

Good communication and interpersonal skills

Proficient knowledge of English grammar

Proficient with Microsoft Office suite

Ability to operate office technology

Strong knowledge of office methods

Ability to interpret and convey instructions

Attention to detail

Sound judgment and initiative

Maintain confidentiality

Present information effectively in writing

Interest in working with individuals with disabilities

Train and lead student assistants

Tools

Microsoft Office suite

Oracle Client Server

CMS and database systems

Job description

California State University, Sacramento is seeking a Customer Service Coordinator for the Disability Access Center. This role includes managing front desk reception, training student assistants, and coordinating communications with staff. Candidates must demonstrate strong communication skills, proficiency in office technology, and a commitment to supporting individuals with disabilities. This position requires a detail-oriented individual with sound judgment and the ability to maintain confidentiality.