Front Desk Assistant, Disability Services & Access

Opt For Healthy Living; San Bernardino (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

CSUSB Services to Students w/ Disabilities (SSD) Access & Operations Student Assistant provides front desk support, coordinates accommodations, and guides students, faculty, and guests with care on a busy campus.

Reporting to the Accommodation Coordinator and SSD Director, this role helps maintain databases, support events, and assist with daily operations while offering hands-on experience in higher education services.

Qualifications

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate).

Responsibilities

• Greet and direct SSD students, faculty, staff, and campus guests with professionalism and care.
• Provide front desk coverage, including answering the main phone line and taking detailed messages for SSD team members.
• Respond to student questions and direct inquiries to the appropriate SSD staff member as needed.
• Maintain SSD databases, assist with records management, and ensure that front desk systems are up to date.
• Assist in providing accommodations such as Alternative Testing, Alternative Media, Cart Services, Notetaking, and Class Aide support.
• Ensure the SSD front office and workspace remain clean, organized, and accessible for all users.
• Participate in SSD office meetings and assist with day-to-day coordination of planned operations.
• Support SSD-led campus-wide or internal events, including outreach and awareness programming.
• Perform general office duties and other responsibilities as assigned

Job description

CSUSB Services to Students w/ Disabilities (SSD) Access & Operations Student Assistant provides front desk support, coordinates accommodations, and guides students, faculty, and guests with care on a busy campus.

Reporting to the Accommodation Coordinator and SSD Director, this role helps maintain databases, support events, and assist with daily operations while offering hands-on experience in higher education services.