Front Desk Coordinator

Hunterdon Health Care System; Whitehouse Station (NJ); On-site; USD 30,000 - 40,000; Part time

Job summary

An established healthcare provider in the region seeks a dedicated part-time member service representative to join their team. In this role, you will be the welcoming face for patients and visitors, ensuring a friendly and professional atmosphere. Your responsibilities will include greeting individuals, managing registrations, and executing financial reconciliations. This position offers an excellent opportunity to enhance your customer service skills while contributing to the wellness of the community. If you are passionate about helping others and thrive in a dynamic environment, this role is perfect for you.

Qualifications

• At least 1 year member service experience required.
• CPR/AED certification required or must be obtained within six months.

Responsibilities

• Greets patients and visitors in a friendly and professional manner.
• Registers guests and oversees paperwork for new member registration.
• Executes financial reports and communicates with coworkers for smooth operations.

Skills

Customer Service

Communication Skills

Cash Handling

Computer Proficiency

Education

High School Diploma or Equivalent

Tools

Telephones

Computers

Fax Machines

Copiers

Job description

Hunterdon Healthcare System , 537 Route 22 East , Whitehouse Station , NJ

Part-time

PositionSummary

Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.

Primary Position Responsibilities

1.

Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.

2.

Registers guests to the Wellness Center by following the designated procedures.

3.

Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.

4.

Executes financial “End of Day” report and monetary reconciliation.

5.

Communicates with coworkers to ensure smooth daily operations.

Work Contact Group (Internal/External)

Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.

Reporting Relationships

Reports to (position):

Assistant Director Health and Wellness Center

None

Qualifications

Required:

High School Diploma or Equivalent.

Preferred:

None

Minimum Years of Experience (Amount, Type and Variation):

Required:

At least 1 year member service experience.

Preferred:

2 years member service/reception experience.

License, Registry or Certification:

Required:

CPR/AED (or must be obtained within six months of hire date)

Preferred:

First Aid certification

Knowledge, Skills and/or Abilities:

Required:

Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.