Front Desk Coordinator - Part Time Floater (Suffolk County/East End)

Metro Physical & Aquatic Therapy; New York (NY); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a progressive and supportive team as a Front Desk Coordinator Floater in a dynamic healthcare setting. This role offers the opportunity to engage with patients and manage essential administrative tasks, ensuring a smooth operation within a multidisciplinary therapy environment. With a focus on customer service, you'll be pivotal in creating lasting relationships with patients and healthcare providers. Enjoy a part-time schedule with flexible hours, and take advantage of comprehensive benefits including health insurance and retirement savings. This is an exciting chance to contribute to a growing organization dedicated to improving community health.

Benefits

Vacation & Paid Time Off Benefits

.65/mile Travel Compensation

401(k) Retirement Savings

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Free Life Insurance

AFLAC

Pet Insurance

Qualifications

• One year of medical office experience preferred.
• Proficient in Google Suite and quick to learn new programs.

Responsibilities

• Welcomes patients warmly and manages inquiries.
• Schedules appointments and manages patient flow.
• Ensures confidentiality and HIPAA compliance.

Skills

Customer Service

Communication Skills

Scheduling

EMR Systems

Google Suite

Education

High School Diploma or GED

Tools

EMR Systems

Google Suite

Job description

Front Desk Coordinator - Part Time Floater (Suffolk County/East End)

Join to apply for the Front Desk Coordinator - Part Time Floater (Suffolk County/East End) role at Metro Physical & Aquatic Therapy.

Description

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company offering Physical, Occupational, Speech Therapy, Massage, and Acupuncture services. We pride ourselves on inspiring our team to create lasting bonds with patients, doctors, and the community. Our mission is to continually invest in our people and provide the best workplace environment.

Job Type: Part-time

Description

We are seeking a part-time Front Desk Coordinator floater to provide coverage throughout Central Suffolk and the East End of Long Island. Join a growing organization with a progressive, supportive, and innovative team!

Days & Hours: Monday - Friday 4pm-8pm, occasional weekend work as needed

What We Offer:

• Vacation & Paid Time Off Benefits
• .65/mile Travel Compensation
• 401(k) Retirement Savings
• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Free Life Insurance
• AFLAC
• NY 529 College Savings Program
• Pet Insurance
• Identity Theft Insurance

Essential Functions:

• Welcomes patients and visitors warmly, in person or on the phone, and manages inquiries.
• Provides high-level customer service, scheduling appointments, and managing patient flow.
• Prepares reports, logs, and verifies authorizations with accuracy.
• Handles co-pays, reconciles payments, and extends credit as appropriate.
• Communicates with physicians for updated prescriptions and plans of care.
• Registers new and returning patients, updating demographic and insurance information.
• Maintains schedules, files, inventory, and equipment, ensuring smooth operations.
• Ensures confidentiality and HIPAA compliance.
• Assists with therapeutic exercises, prepares treatment rooms, and educates patients on equipment use.
• Answers calls from providers, hospitals, and patients, maintaining excellent customer service.
• Provides front desk coverage as needed, including scheduling and answering inquiries.
• Performs other duties as assigned to support clinic operations.

Requirements:

• One (1) year of medical office experience preferred.
• Experience with EMR systems is a plus.
• Professional, courteous communication skills.
• Compliance with federal, state, and local regulations.
• Team-oriented with excellent interpersonal skills.
• Proficiency in Google Suite and quick learner of new programs.
• High school diploma or GED required.

Additional Information:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industry: Hospitals and Healthcare