Front Desk Coordinator

Smile; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Plymouth Dental Excellence is seeking a friendly, organized Front Desk Coordinator to join our team full time. You’ll play an important role in creating a positive patient experience while supporting the day-to-day operations of our office.

No dental experience is required as we provide on-the-job training. The position offers weekday hours, competitive pay based on experience, and a welcoming team environment focused on growth.

Qualifications

• High school diploma or equivalent required.
• No dental or front office experience required.
• Willingness to learn and participate in on-the-job training.
• Strong communication and customer service skills.

Responsibilities

• Schedule and coordinate patient appointments.
• Answer, screen and route incoming phone calls.
• Greet and assist patients with a friendly professional attitude.
• Collect patient co-pays and balance daily.
• Submit and follow up on dental insurance claims.
• Maintain accurate patient information and records.
• Provide exceptional customer service and help create a welcoming patient experience.

Skills

Communication skills

Customer service

Organization

Detail-oriented

Reliability

Education

High school diploma or equivalent

Job description

Front Desk Coordinator Plymouth Dental Excellence No dental experience is required we provide on the job training Plymouth Dental Excellence is looking for a friendly organized and dependable Front Desk Coordinator to join our team full time This is a great opportunity for someone who enjoys working with people and is interested in building a career in the dental field Youll play an important role in creating a positive patient experience while supporting the day to day operations of our office Schedule Monday 800 AM 600 PMTuesday 800 AM 600 PMWednesday 800 AM 300 PMThursday 800 AM 500 PMFriday 800 AM 200 PM

Responsibilities

Schedule and coordinate patient appointmentsAnswer screen and route incoming phone callsGreet and assist patients with a friendly professional attitudeCollect patient co pays and complete daily balancingSubmit and follow up on dental insurance claimsType prepare and send correspondence letters on behalf of the doctorMaintain accurate patient information and recordsAssist with general front office duties as neededProvide exceptional customer service and help create a welcoming patient experience

Qualifications

High school diploma or equivalentNo prior dental or front office experience requiredWillingness to learn and participate in on the job trainingStrong communication and customer service skillsOrganized and detail orientedComfortable working in a fast paced team oriented environmentReliable and professional

What We Offer

Competitive pay based on experienceOn the job training providedOpportunity to learn and grow within the dental fieldSupportive and team oriented work environmentNo weekends requiredIf youre friendly motivated and looking for an opportunity to grow with a great dental team wed love to hear from you IND123