Front Desk Coordinator

Paul Mitchell Schools; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Front Desk Coordinator to create a welcoming atmosphere for guests and support Future Professionals in their educational journey. This onsite role offers a competitive hourly wage and numerous benefits, including employee discounts and paid training. If you have a passion for customer service, strong communication skills, and a positive attitude, this is a fantastic opportunity to thrive in the beauty and cosmetology field while making a meaningful impact on students' lives.

Benefits

Employee Discounts

Monthly Paid Staff Training

Support for Student Clubs and Activities

Qualifications

• 1+ year of experience in customer service or front desk role.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Accommodate guests and assist Future Professionals in their learning.
• Provide a smooth guest service experience from check-in to check-out.

Skills

Customer Service Experience

Interpersonal Skills

Communication Skills

Conflict Resolution Skills

Organizational Skills

Multitasking Ability

Sales Support

Cash Handling

POS Systems

Proficiency in Appointment Booking Systems

Job description

Paul Mitchell The School St. Louis is seeking a qualified Front Desk Coordinator! As a Front Desk Coordinator at Paul Mitchell The School St. Louis, you will have the opportunity to share your expertise and experience in accommodating our guests, while supporting our Future Professionals on their education journey.

This onsite position offers a competitive pay of $15 per hour, utilizing your valuable skills and talent to promote a positive learning environment for everyone who enters our campus. Benefits include employee discounts on products and services, monthly paid staff training, and support for student clubs and activities.

WHAT IS IT LIKE TO BE A SERVICE DESK COORDINATOR?

At Paul Mitchell The School St. Louis, our Front Desk Coordinators (we call them Guest Experience Team members) provide the first impression of the school by accommodating guests who call, text, or enter the school. Additionally, you will assist and mentor our Future Professionals as they learn and observe the systems involved in ensuring a smooth guest service experience from check-in to check-out.

ARE YOU THE FRONT DESK COORDINATOR WE ARE LOOKING FOR?

To succeed in this role, candidates must possess a blend of the following essential skills and qualifications:

1. 1+ year of experience in customer service, front desk, retail, or salon receptionist role
2. Previous experience in sales support, cash handling, and POS systems
3. Strong interpersonal, communication, and conflict-resolution skills
4. Organized, detail-oriented, and capable of multitasking in a fast-paced environment
5. Experience in the beauty, salon, or cosmetology industry is a plus
6. Passion for the beauty and cosmetology field
7. Professional appearance and a positive, team-oriented attitude
8. Proficiency in using computers and appointment booking systems

Please send your resume to:

[e-mail]

Paul Mitchell The School St. Louis is an equal opportunity employer.

Jeanne Clery Disclosure of Campus Security Policy and Campus Statistics Act: The school's Campus Crime Security Report (Annual Report) includes crime statistics for the past three years, safety and security policies, and information on timely warnings about Clery crimes that pose an immediate threat. It is available at:

https://paul-mitchell-schools-website-lightsail.s3.amazonaws.com/uploads/sites/209/St.-Louis-Campus-Security-and-Security-Policy-09-24.pdf. A paper copy is available upon request.