Front Desk Coordinator

HEALCOVE; San Diego (CA); On-site; USD 24,796 - 30,307; Part time

Job summary

HEALCOVE is seeking a Front Desk Coordinator to join our Mission Valley clinic in San Diego. You will welcome clients, manage check-ins/outs, answer calls, schedule appointments, and keep the front desk calm and organized throughout busy days.

This role emphasizes hospitality, reliability, clear communication, and teamwork. Training on our systems will be provided; start date is August 16, 2026, with Thursdays and Fridays shifts and potential additional hours as the clinic grows.

Qualifications

• Experience in reception or administrative support is helpful but not required.
• Strong judgment, reliability, communication, and willingness to learn.
• Training on Healcove's systems and workflows will be provided.

Responsibilities

• Welcoming, checking in, and checking out clients
• Answering phone calls and text messages
• Scheduling and coordinating appointments
• Preparing treatment spaces throughout the day
• Maintaining an organized and welcoming front desk
• Supporting providers and teammates with daily workflow
• Following up on appointment reminders and scheduling needs
• Handling administrative tasks, documentation, scanning, and clinic organization
• Protecting client privacy and confidentiality
• Anticipating scheduling and operational needs

Skills

Hospitality

Organizational skills

Clear communication

Attention to detail

Initiative

Teamwork

Discretion

Job description

Help us support people in their pursuit of living a meaningful life.

At Healcove, we believe thoughtful care begins long before treatment starts.

We're looking for someone who enjoys helping people feel welcomed, organized, and genuinely cared for. Someone who notices details, communicates clearly, and takes pride in creating calm during busy moments.

This role is ideal for someone who naturally enjoys hospitality, organization, and supporting others behind the scenes.

You'll join our front office team, helping create a welcoming experience for clients while supporting your teammates throughout the day.

What You'll Do

As a Front Desk Coordinator, you'll support the daily flow of the clinic by:

• Welcoming, checking in, and checking out clients
• Answering phone calls and text messages
• Scheduling and coordinating appointments
• Preparing treatment spaces throughout the day
• Helping maintain an organized and welcoming front desk
• Supporting providers and teammates with daily workflow
• Following up on appointment reminders and scheduling needs
• Assisting with administrative tasks, documentation, scanning, and clinic organization
• Protecting client privacy and confidentiality in every interaction
• Anticipating scheduling and operational needs before they become problems

Every day is a blend of client interaction, organization, communication, teamwork, and thoughtful attention to detail.

You'll Thrive Here If You...

• You genuinely enjoy helping people.
• You communicate warmly and professionally.
• You stay calm under pressure.
• You enjoy organizing details.
• You notice details others might miss.
• You take initiative without waiting to be asked.
• You work well independently while supporting a team.
• You appreciate consistency and follow-through.
• You value discretion, professionalism, and reliability.

We're Probably a Great Fit If...

• You enjoy hospitality.
• You like creating order.
• You find satisfaction in helping people have a smoother day.
• You believe small interactions matter.
• You enjoy contributing to a team that supports one another.

What Success Looks Like

Success in this role isn't measured by answering the most phone calls or checking in the most clients. It's measured by helping create a front desk experience that feels calm, thoughtful, organized, and welcoming—for both our clients and our team.

When clients leave feeling genuinely cared for, teammates feel supported, and the day runs smoothly because of your attention to detail, you'll know you're making a meaningful impact.

Experience

Previous experience in reception, hospitality, healthcare, customer service, concierge, or administrative support is helpful, but not required.

We're more interested in judgment, reliability, communication, and a willingness to learn than finding someone with the perfect résumé.

You'll receive training on Healcove's systems and workflows and work alongside an experienced front office team.

Schedule

• Thursdays
• Fridays
• Approximately five-hour shifts
• Target start date: August 16, 2026
• Location: Mission Valley | San Diego
• Opportunity for additional hours as the clinic grows