Front Desk Coordinator

Carolina Health Specialists; Myrtle Beach (SC); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Paid holidays

PTO and sick time

Medical

Dental

Vision

Short-term disability

Life insurance

Pre-paid legal

Identity theft

401k offered

Résumé du poste

Carolina Health Specialists in Myrtle Beach, SC is seeking a Front Desk Coordinator to support a busy medical practice. The role requires excellent computer and customer service skills; Spanish language is a plus.

Hours are Mon–Thu 7:45AM–5:15PM, Fri 8:00AM–12:00PM, with no nights or weekends, and benefits are provided. The ideal candidate will greet patients, check them in/out, verify insurance, collect co-pays, schedule appointments, and maintain a welcoming reception area while handling

Qualifications

• Excellent computer and customer service skills.
• Spanish speaking is a plus.

Responsabilités

• Greet customers and check in/out with courtesy.
• Answer phones promptly and assist patient needs.
• Complete forms and assist billing using the computer system.
• Verify insurance and update patient demographics.
• Collect co-pays and set up payment plans.
• Schedule lab appointments and follow-up visits.
• Maintain a clean waiting area and office spaces.
• Open and close office as scheduled.

Connaissances

Customer service

Computer skills

Spanish language

Outils

EMR system

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Coordinator

Full Time Clerical Socastee, Myrtle Beach, SC, US

FRONT DESK COORDINATOR needed for busy medical practice in Myrtle Beach. Must have excellent computer and customer service skills. Spanish speaking is a plus. Hours are MON.-THURS. 7:45AM-5:15PM, FRI. 8:00AM-12:00PM . No nights or weekends! Excellent pay and benefits including.

• paid holidays
• PTO and sick time
• medical
• dental
• vision
• short-term disability
• company paid life insurance
• pre-paid legal
• identity theft
• 401k offered

Must be able to travel between offices.

GENERAL SUMMARY OF DUTIES: Responsible for greeting customers, providing information, communicating with departments, scheduling appointments, and checking patients in and out.

REPORTS TO: Office Manager

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

• Greets customers in polite, prompt, helpful manner. Provides any necessary instructions/directions for check in and check out processes.
• Answers phone in pleasant manner and deals with customer needs expeditiously.
• Completes all necessary paperwork such as encounter forms, updates. Uses computer system to generate information necessary for billing.
• Checks patient in and/or out in a timely, professional manner and ensures that patients are not checked in late or after their scheduled time.
• Updates patient demographic information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary.
• Verifies and updates insurance and ensures that insurance packages are properly loaded during check-in process, and insurance cards are updated and on file.
• Ensures that patients are in network and eligible at time of service.
• Collects balances, deductibles, and co-pays at the time of service.
• Sets up payment plans for patients with unpaid, outstanding balances.
• Schedules lab appointments, AWVs, and follow-up appointments.
• Maintains clean, orderly waiting area including work area, bathrooms.
• Completes photocopying, computer input/typing, and mail sorting.
• Responsible for calling upcoming scheduled patients regarding their balances.
• Prepares bank deposits and reconciliation at the end of the day.
• Always maintains confidentiality of all patient information.
• Open and close office on time each day, when applicable.

ADDITIONAL TASKS THAT MAY BE REQUIRED:

• Scanning Documents
• Office Supply Orders
• Prior Authorizations
• Working Buckets within the EMR system
• Barcoding