Front Desk Coordinator

Marblehead Smile Design and Family Dental; Marblehead (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay: $20–$30/hour

Consistent Tue-Thu schedule

Paid time off

Health insurance eligibility

Supportive dental team

Professional, welcoming environment

Job summary

Marblehead Smile Design and Family Dental is seeking a friendly, organized Front Desk Coordinator to welcome patients, manage the daily schedule, and keep the front office running smoothly.

Responsibilities include scheduling, verifying insurance eligibility, collecting co-pays, answering phones, and coordinating with the clinical team to maintain a positive patient experience. A 2+ year dental front desk background is required.

Qualifications

• 2+ years of front desk or administrative experience in a dental or medical office.
• Experience with dental insurance verification and eligibility checks.
• Familiarity with dental practice management software.
• Excellent communication and organizational skills.
• Ability to multitask in a busy dental office environment.

Responsibilities

• Welcoming patients and providing a friendly, professional first impression
• Scheduling and confirming appointments
• Managing the daily schedule and helping minimize gaps and no-shows
• Verifying dental insurance eligibility and benefits
• Answering phones and responding to patient questions
• Collecting co-pays and maintaining accurate patient and insurance information
• Coordinating with the clinical team to keep patient flow running smoothly
• Helping create a positive experience for every patient who visits our office

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Tools

Dental software

Job description

Join Our Dental Team as a Front Desk Coordinator! Marblehead Smile Design and Family Dental is looking for a friendly, organized, and experienced Dental Front Desk Coordinator to join our team! If you enjoy working with patients, staying organized, and being an important part of a close-knit dental team, we'd love to hear from you. We’re looking for someone who can provide a warm and welcoming experience for our patients while helping keep the front office running smoothly.

What We Offer

• Competitive compensation: $20–$30/hour, based on experience
• Consistent Tuesday–Thursday schedule
• Paid time off (accrual based on hours worked)
• Health insurance eligibility
• Supportive and patient-focused dental team
• Opportunity to build lasting relationships with patients
• A professional and welcoming practice environment

What You'll Do

• Welcoming patients and providing a friendly, professional first impression
• Scheduling and confirming appointments
• Managing the daily schedule and helping minimize gaps and no-shows
• Verifying dental insurance eligibility and benefits
• Answering phones and responding to patient questions
• Collecting co-pays and maintaining accurate patient and insurance information
• Coordinating with the clinical team to keep patient flow running smoothly
• Helping create a positive experience for every patient who visits our office

What We're Looking For

• 2+ years of front desk or administrative experience in a dental or medical office required
• Experience with dental insurance verification and eligibility checks
• Familiarity with dental practice management software
• Excellent communication and organizational skills
• Ability to multitask in a busy dental office environment
• Friendly, professional, and patient-focused attitude
• Reliable and comfortable working independently as well as with a team

Why Join Marblehead Smile Design and Family Dental? Our front desk team plays an important role in creating a great experience for our patients. We're looking for someone who takes pride in helping patients feel welcome while keeping the office organized and running efficiently.