Dental Front Desk: Warm, Organized & Patient‑Focused

Marblehead Smile Design and Family Dental; Marblehead (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay: $20–$30/hour

Consistent Tue-Thu schedule

Paid time off

Health insurance eligibility

Supportive dental team

Professional, welcoming environment

Job summary

Marblehead Smile Design and Family Dental is seeking a friendly, organized Front Desk Coordinator to welcome patients, manage the daily schedule, and keep the front office running smoothly.

Responsibilities include scheduling, verifying insurance eligibility, collecting co-pays, answering phones, and coordinating with the clinical team to maintain a positive patient experience. A 2+ year dental front desk background is required.

Qualifications

• 2+ years of front desk or administrative experience in a dental or medical office.
• Experience with dental insurance verification and eligibility checks.
• Familiarity with dental practice management software.
• Excellent communication and organizational skills.
• Ability to multitask in a busy dental office environment.

Responsibilities

• Welcoming patients and providing a friendly, professional first impression
• Scheduling and confirming appointments
• Managing the daily schedule and helping minimize gaps and no-shows
• Verifying dental insurance eligibility and benefits
• Answering phones and responding to patient questions
• Collecting co-pays and maintaining accurate patient and insurance information
• Coordinating with the clinical team to keep patient flow running smoothly
• Helping create a positive experience for every patient who visits our office

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Tools

Dental software

Job description

Join Our Dental Team as a Front Desk Coordinator!

Marblehead Smile Design and Family Dental is looking for a friendly, organized, and experienced Dental Front Desk Coordinator to join our team!

If you enjoy working with patients, staying organized, and being an important part of a close-knit dental team, we'd love to hear from you. We’re looking for someone who can provide a warm and welcoming experience for our patients while helping keep the front office running smoothly.

What We Offer

• Competitive compensation: $20–$30/hour, based on experience

• Consistent Tuesday–Thursday schedule

• Paid time off (accrual based on hours worked)

• Health insurance eligibility

• Supportive and patient-focused dental team

• Opportunity to build lasting relationships with patients

• A professional and welcoming practice environment

What You'll Do

As our Front Desk Coordinator, you'll be an important part of the patient experience and the day-to-day operation of our practice. Your responsibilities will include:

• Welcoming patients and providing a friendly, professional first impression

• Scheduling and confirming appointments

• Managing the daily schedule and helping minimize gaps and no-shows

• Verifying dental insurance eligibility and benefits

• Answering phones and responding to patient questions

• Collecting co-pays and maintaining accurate patient and insurance information

• Coordinating with the clinical team to keep patient flow running smoothly

• Helping create a positive experience for every patient who visits our office

What We're Looking For

• 2+ years of front desk or administrative experience in a dental or medical office required

• Experience with dental insurance verification and eligibility checks

• Familiarity with dental practice management software

• Excellent communication and organizational skills

• Ability to multitask in a busy dental office environment

• Friendly, professional, and patient-focused attitude

• Reliable and comfortable working independently as well as with a team

Why Join Marblehead Smile Design and Family Dental?

Our front desk team plays an important role in creating a great experience for our patients. We're looking for someone who takes pride in helping patients feel welcome while keeping the office organized and running efficiently.

If you're an experienced dental front office professional looking for a supportive practice and a consistent Tuesday–Thursday schedule, we'd love to meet you!

Apply today and let's talk about what you're looking for in your next dental office opportunity.