Front Desk Coordinator

Revive Medical Spa, LLC; Harrison (AR); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts on skincare

Professional environment

Job summary

Revive Medical Spa, LLC in Fayetteville, AR is seeking a polished Front Desk Coordinator to join our Dermatology-Led Aesthetics team. The ideal candidate provides exceptional client experiences, handles bookings, payments, and front desk operations in a luxury medical spa setting.

This part-time role requires strong organization, superior customer service, and the ability to work evenings and Saturdays at Rogers locations; previous spa or hospitality experience is preferred.

Qualifications

• High school diploma or GED required; some college preferred.
• 1+ years of customer service experience (hospitality or spa experience preferred).
• Proficiency with basic computer and front desk software expected.

Responsibilities

• Greet clients with a warm, professional welcome and provide outstanding service.
• Manage calls, appointments, and in-person interactions efficiently.
• Process payments accurately for services and retail products.
• Open/close front desk and maintain organized, stocked lobby.
• Maintain accurate client records and verify database integrity.
• Support retail efforts and assist as Retail Consultant when needed.
• Balance cash drawer daily and handle transactions.
• Build strong client relationships to promote loyalty and retention.

Skills

Detail oriented

Multitasking

Customer service

Communication skills

Computer proficiency

Math skills

Team player

Evenings/weekends

People skills

Education

High school diploma / GED

Some college

Job description

Revive Medical Spa, LLC | Fayetteville, AR

Front Desk Coordinator – Part Time, Fayetteville, AR

Revive Medical Spa, LLC is seeking a polished, detail-oriented Front Desk Coordinator to join our Dermatology-Led Aesthetics team.

Operating alongside Advanced Dermatology & Skin Cancer Center, PLLC, Revive Medical Spa delivers results-driven aesthetic treatments within a medically directed environment. Our treatments are designed to support long-term health through clinically proven services, personalized recommendations, and results you can see. Every visit is guided by expertise, safety, and a commitment to high-quality outcomes.

Position Overview

The Front Desk Coordinator is the first and last impression of Revive Medical Spa. This role is responsible for delivering an exceptional, elevated client experience while efficiently handling front desk operations in a fast-paced, luxury medical spa setting. The ideal candidate is personable, highly organized, and thrives in a collaborative, client-focused environment.

Key Responsibilities

Client Experience

• Greet each client with a warm, professional, and personalized welcome
• Deliver exceptional service by anticipating client needs and exceeding expectations at every visit
• Answer phones promptly with a clear, friendly, and professional tone
• Manage multiple incoming calls, appointments, and in-person interactions with efficiency
• Schedule, update, and confirm appointments; check clients in and out seamlessly
• Process payments accurately for services and retail products
• Build and maintain strong client relationships to encourage loyalty and retention
• Address client questions and concerns with professionalism; elevate when appropriate
• Gather client feedback and resolve concerns to ensure a positive experience

Operations & Administrative Support

• Open and close the spa in accordance with daily procedures
• Maintain accurate client records, scan documentation, and ensure database integrity
• Operate booking and medical software systems with proficiency
• Handle cash, process transactions, and balance the cash drawer daily
• Maintain a clean, organized, and fully stocked front desk and lobby area
• Monitor retail and supply inventory; notify management when stock is low
• Assist with general spa upkeep, including light cleaning and laundry tasks
• Support retail efforts and be prepared to assist as a Retail Consultant when needed

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Position Requirements

• Detail-oriented with strong multitasking abilities
• Ability to thrive in a fast-paced, luxury environment
• Enthusiastic with exceptional customer service skills
• Strong communication, listening, and computer proficiency
• Basic math skills required
• Friendly, outgoing personality with a passion for working with people
• Team-oriented with a collaborative mindset
• Evening and weekend availability required
• Ability to work in Rogers locations

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What Will Make You Successful

• Self-motivated and able to work independently while supporting the team
• Positive, professional attitude that contributes to an upscale environment
• Strong attention to detail and efficiency in all tasks
• Reliable with consistent attendance and punctuality
• Maintains a clean, polished, and professional appearance
• Comfortable problem-solving and adapting in a dynamic setting

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Qualifications

• High school diploma or GED required; some college preferred
• Must be 21+ years old
• 1+ years of customer service experience (hospitality or spa experience preferred)
• Proven ability to deliver superior service in a fast-paced environment
• Computer proficiency required
• Availability during weekdays, evenings, and Saturdays
• Ability to work in Rogers locations

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What We Offer

• Competitive compensation
• Employee discounts on medical-grade skincare and aesthetic services
• A beautiful, collaborative, and clinically driven work environment

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