Front Desk Coordinator

BGH Dental; Greenfield (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical

Dental allowance

Uniform allowance

401(k) Eligibility

Job summary

BGH Dental in Greenfield, MA seeks a friendly Front Office Coordinator to manage the reception area and patient flow. You will greet patients, answer calls, schedule visits, verify insurance, and handle payments, ensuring a smooth front desk operation.

This full-time role requires 1+ year experience, excellent communication, and a team-oriented mindset. Monday–Friday, 8:00 AM–5:00 PM, with benefits including PTO, holidays, and medical coverage.

Qualifications

• 1+ year dental front office experience preferred.
• Familiarity with Dentrix PM software.
• Excellent verbal and written communication; positive attitude and service orientation.

Responsibilities

• Greet and check-in patients professionally.
• Manage phone calls, schedule appointments, and confirm visits.
• Verify dental insurance benefits and input patient data.
• Collect payments and review financial arrangements.
• Maintain up-to-date patient records and assist with communications.
• Support the back office to maintain workflow.
• Ensure a clean, organized front office environment.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Tools

Dentrix

Job description

Location:BGH DentalDental Front Desk CoordinatorFull TimeGreenfield, MA, USSalary Range: $20.00 To $22.00 HourlyJoin Our Mission at BGH Dental!BGH is seeking a friendly, organized, and detail-oriented Dental Front Office Coordinator to join our dynamic dental team. As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment and ensuring the front office operates efficiently.Schedule: Monday - Friday 8:00AM to 5:00PMKey Responsibilities:Greet and check-in patients with professionalism and warmthManage phone calls, schedule appointments, and confirm visitsVerify dental insurance benefits and accurately input patient dataCollect payments and review financial arrangementsMaintain up-to-date patient records and assist with patient communicationsSupport the back office team in maintaining efficient workflowEnsure a clean, organized, and inviting front office spaceWhat We’re Looking For:1+ year of dental front office experience preferred, willing to trainFamiliarity with dental practice management software (Dentrix)Strong organizational and multitasking abilitiesExcellent verbal and written communication skillsA positive attitude and commitment to outstanding patient serviceHigh school diploma or equivalent required Benefits for Full-Time Employees*PTO, paid holidays, office closure daysMedicalVisionDental allowanceUniform allowance, as needed401(k) EligibilityAnd many more!*Benefits are subject to change and eligibility*FLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.