Front Desk

Birmingham Center for Cosmetic Dentistry; Birmingham (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Paid vacations

Paid holidays

401(k) with company match

Health, dental and vision plan

Life and disability insurance

Job summary

Birmingham Center for Cosmetic Dentistry is seeking a dynamic Front Desk professional to greet patients, manage phones, verify insurance, and support scheduling for Doctors and Hygienists.

The role requires multitasking in a fast-paced dental office with a welcoming atmosphere and a focus on providing excellent patient experiences. Benefits include vacation, holidays, and a 401k plan.

Qualifications

• 1–3 years experience preferred.
• Outstanding professionalism, high moral standards and strong work ethic.
• Strong communication and interpersonal skills to build trust with patients and staff.
• Open Dental experience preferred.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name and assist them during their visit.
• Answer phone calls and manage the scheduling of Doctor(s) and Hygienist.
• Submit Insurance Claims with proper attachments and narratives.
• Follow up with unscheduled recare/treatment appointments and billing questions.

Skills

Customer service

Communication

Interpersonal skills

Self-motivation

Tools

Open Dental

Job description

Location:Birmingham Center for Cosmetic DentistryFront Desk - $25+We are looking for a dynamic, experienced Front Desk to join our fast-growing team.Job Summary:We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.Primary Job Responsibilities:Completes daily insurance verifications for all scheduled patientsGreet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.Serve as the face of the company, offering friendly service to those entering the office or calling in on the phoneConfirm all future appointmentsAssist patients with billing questionsSubmit Insurance Claims with proper attachments and narratives.Follow-up with unscheduled recare/treatment appointments.Qualifications:1-3 years experience preferredOutstanding professionalism, high moral standards, and a self-motivated work ethicStrong communication and interpersonal skills to build trusting relationships with your co-workers and patientsDriven personality to want to strive to be the best in your profession and provide the best care for our patients.Open Dental Experience PreferredCompensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.