Front Desk Coordinator

Terrace Dental Group; Frederick (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401k with matching

Health, dental, vision plan

Life Insurance

Disability Insurance

Flexible schedules

Paid vacation & holidays

Job summary

Terrace Dental Group is seeking a dynamic Front Desk Coordinator to join our patient-focused team. You will greet patients, answer calls, schedule appointments, and manage billing questions in a fast-paced, fully digital dental office.

We value professionalism, strong organizational skills, and a friendly, proactive attitude to create an outstanding patient experience. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• 2–3 years experience preferred in a dental office.
• Front desk experience in a dental office required.
• Outstanding professionalism and strong work ethic.
• Excellent communication and interpersonal skills.

Responsibilities

• Complete daily insurance verifications for scheduled patients.
• Greet patients by name and assist during visits.
• Answer and manage phone calls and scheduling.
• Assist with billing questions and patient inquiries.
• Submit insurance claims with proper attachments.
• Follow up on recare and treatment appointments.

Skills

Dental front desk

Communication skills

Multitasking

Customer service

Job description

Location:Terrace Dental GroupDental Front Office CoordinatorSalary Range: $25.00 To $27.00 HourlyWe are looking for a dynamic, experienced Front Desk Coordinator to join our fast-growing team.Terrace Dental Group proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!Job Summary:We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.Primary Job Responsibilities:Completes daily insurance verifications for all scheduled patientsGreet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.Serve as the face of the company, offering friendly service to those entering the office or calling in on the phoneConfirm all future appointmentsAssist patients with billing questionsSubmit Insurance Claims with proper attachments and narratives.Follow-up with unscheduled recare/treatment appointments.Qualifications:2-3 years experience preferredPrior front desk experience in a dental officeOutstanding professionalism, high moral standards, and a self-motivated work ethicStrong communication and interpersonal skills to build trusting relationships with your co-workers and patientsDriven personality to want to strive to be the best in your profession and provide the best care for our patients.Compensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFlexible SchedulesFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.