Front Desk Coordinator

Guardian Dentistry Partners; Greenfield (MA); On-site; USD 57,308,000 - 63,094,000; Full time

Benefits offered by this job

PTO

Medical

Vision

Dental allowance

Uniform allowance

401(k) Eligibility

Office closure days

Job summary

BGH Dental in Greenfield, MA is seeking a friendly, organized Dental Front Office Coordinator to join our team. As the first point of contact for patients, you will help create a welcoming environment and ensure the front desk operates smoothly.

This full-time role runs Monday–Friday, 8:00 AM–5:00 PM. Salary is $20.00–$22.00 per hour, with benefits including PTO, medical, vision, dental allowance, uniform allowance, 401(k) eligibility, and more.

Qualifications

• 1+ year dental front office experience preferred, willing to train.
• Familiarity with dental practice management software (Dentrix).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• High school diploma or equivalent.

Responsibilities

• Greet and check-in patients with professionalism and warmth.
• Manage phone calls, schedule appointments, and confirm visits.
• Verify dental insurance benefits and input patient data.
• Collect payments and review financial arrangements.
• Maintain up-to-date patient records and assist with patient communications.
• Support the back office team in maintaining efficient workflow.
• Ensure a clean, organized, and inviting front office space.

Skills

Dental front office experience

Dentrix

Organizational skills

Multitasking

Verbal communication

Written communication

Attitude & patient service

High school diploma

Education

High school diploma or equivalent

Tools

Dentrix

Job description

Join Our Mission at BGH Dental!

BGH is seeking a friendly, organized, and detail-oriented

Location

BGH Dental

Dental Front Desk Coordinator

Full Time

Greenfield, MA, US

Salary Range

$20.00 To $22.00 Hourly

Join Our Mission at BGH Dental!

BGH is seeking a friendly, organized, and detail-oriented Dental Front Office Coordinator to join our dynamic dental team. As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment and ensuring the front office operates efficiently.

Schedule

Monday - Friday 8:00AM to 5:00PM

Key Responsibilities

• Greet and check-in patients with professionalism and warmth
• Manage phone calls, schedule appointments, and confirm visits
• Verify dental insurance benefits and accurately input patient data
• Collect payments and review financial arrangements
• Maintain up-to-date patient records and assist with patient communications
• Support the back office team in maintaining efficient workflow
• Ensure a clean, organized, and inviting front office space

What We’re Looking For

• 1+ year of dental front office experience preferred, willing to train
• Familiarity with dental practice management software (Dentrix)
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• A positive attitude and commitment to outstanding patient service
• High school diploma or equivalent required

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• Uniform allowance, as needed
• 401(k) Eligibility
• And many more!

FLSA Status

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.