Front Desk Coordinator

Visiting Nurse Association Health Group; Freehold (NJ); On-site; USD 22,000 - 28,000; Full time

Job summary

Visiting Nurse Association Health Group’s VNACJ Community Health Center is hiring a Front Desk Coordinator for our Freehold facility. This full-time role handles client greeting, front-office operations, and administrative tasks, with potential coverage at other CHC sites as needed.

Qualifications include a high school diploma or GED, strong organizational and customer service skills, and proficiency in MS Office. Bilingual English/Spanish preferred; a valid driver’s license is required.

Qualifications

• High School diploma or GED is required.
• Excellent organizational and customer service skills are essential.
• Excellent verbal and written communication skills; bilingual English/Spanish preferred.
• Strong computer skills with proficiency in MS Office products.
• Car and valid driver’s license required.

Responsibilities

• Be the welcoming face of the health center, offering excellent customer service by interacting with clients and staff in a friendly, professional manner.
• Create and maintain client files and medical records with accuracy and attention to detail.
• Provide vital administrative support to the professional staff and practice manager, ensuring smooth day-to-day operations.
• Manage financial transactions and front-office operations, maintaining confidentiality and accuracy at all times.
• Ensure efficient appointment scheduling, telephone communication, and processing of paperwork for clients.
• Follow all organizational policies related to attendance, appearance, and confidentiality.
• Perform other related tasks as needed to support the overall mission of the health center.

Skills

Customer service

Organizational skills

Verbal and written communication

Bilingual English/Spanish

Education

High School diploma or GED

Tools

MS Office

Job description

VNACJ Community Health Center is hiring!

Front Desk Coordinator

At Visiting Nurse Association of Central Jersey Community Health Center (VNACJ CHC), we’re dedicated to offering accessible, high-quality healthcare to New Jersey residents. Our comprehensive services span preventive care, primary care, wellness support, mental health counseling, prenatal care, and more—all in a compassionate, community-focused environment. With four locations serving families of all ages, we’re committed to providing care that meets the unique needs of each individual.

The Front Desk Coordinator plays a vital role in ensuring the smooth and welcoming operation of our Community Health Center. Based primarily at the Freehold facility, this full-time position is responsible for welcoming clients, handling front office operations, and supporting staff with administrative tasks. Flexibility is important, as the role may occasionally provide coverage at other CHC sites as needed. This is an excellent opportunity for a detail-oriented, customer-focused professional who is passionate about making a positive impact in healthcare.

Responsibilities

• Be the welcoming face of the health center, offering excellent customer service by interacting with clients and staff in a friendly, professional manner
• Create and maintain client files and medical records with accuracy and attention to detail
• Provide vital administrative support to the professional staff and practice manager, ensuring smooth day-to-day operations
• Manage financial transactions and front-office operations, maintaining confidentiality and accuracy at all times
• Ensure efficient appointment scheduling, telephone communication, and processing of paperwork for clients
• Follow all organizational policies related to attendance, appearance, and confidentiality
• Perform other related tasks as needed to support the overall mission of the health center

Job Competencies & Minimum Qualifications

• High School diploma or GED
• Prior medical office experience i.e. telephone, fax machines, copiers, appointment scheduling, medical billing, coding data entry a plus
• Excellent organizational and customer service skills
• Excellent verbal and written communication skills; bilingual (English/Spanish) preferred
• Strong computer skills with proficiency in MS Office products
• Car and valid driver’s license
• Bilingual (Spanish/English) preferred

Why Join Us?

At VNACJ, we offer more than just a job—we offer an opportunity to make a real difference in the health and wellness of the community. You'll be joining a team that values professionalism, compassion, and a commitment to service. If you have a passion for healthcare and enjoy interacting with diverse individuals, this could be the perfect role for you!

Working Conditions/Physical Demand

Business office environment within a fast paced healthcare center with heavy customer service, data entry, phone, fax and computer use

In compliance with New Jersey's Pay Transparency Act, the compensation range for this position is USD $16.00 to USD $20.00. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education/training, relevant skills, internal pay equity, and market and organizational conditions. For more details about our benefits, please visit our Careers page.

EEOC

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.