Front Desk Coordinator

VNA Health Group; Freehold (NJ); On-site; USD 22,000 - 28,000; Full time

Job summary

VNACJ Community Health Center in Freehold, NJ, seeks a Front Desk Coordinator to manage front office operations and greet clients at our CHC. This full-time role supports staff with administrative tasks and may cover other sites as needed.

Responsibilities include scheduling, file management, data entry, and handling payments with confidentiality. Strong customer service and bilingual English/Spanish skills are preferred; a high school diploma is required, and a valid driver’s license is helpful.

Qualifications

• High School diploma or GED.
• Prior medical office experience is a plus.
• Excellent organizational and customer service skills.
• Bilingual in English and Spanish preferred.
• Proficiency with MS Office; valid driver's license required.

Responsibilities

• Be the welcoming face of the health center, greeting clients and coordinating front desk activities.
• Manage client files and medical records with accuracy.
• Provide administrative support to staff and practice manager.
• Handle appointment scheduling and phone communications.
• Process paperwork and maintain confidentiality.
• Adhere to attendance and appearance policies.

Skills

Customer service

Office administration

Bilingual English/Spanish

Organizational skills

Driver's license

Education

High School diploma or GED

Tools

MS Office

Job description

VNACJ Community Health Center is hiring!

Front Desk Coordinator

At Visiting Nurse Association of Central Jersey Community Health Center (VNACJ CHC), we’re dedicated to offering accessible, high-quality healthcare to New Jersey residents. Our comprehensive services span preventive care, primary care, wellness support, mental health counseling, prenatal care, and more—all in a compassionate, community-focused environment. With four locations serving families of all ages, we’re committed to providing care that meets the unique needs of each individual.

The Front Desk Coordinator plays a vital role in ensuring the smooth and welcoming operation of our Community Health Center. Based primarily at the Freehold facility, this full-time position is responsible for welcoming clients, handling front office operations, and supporting staff with administrative tasks. Flexibility is important, as the role mayoccasionally provide coverage at other CHC sites as needed. This is an excellent opportunity for a detail-oriented, customer-focused professional who is passionate about making a positive impact in healthcare.

Responsibilities:

• Be the welcoming face of the health center, offering excellent customer service by interacting with clients and staff in a friendly, professional manner
• Create and maintain client files and medical records with accuracy and attention to detail
• Provide vital administrative support to the professional staff and practice manager, ensuring smooth day-to-day operations
• Manage financial transactions and front-office operations, maintaining confidentiality and accuracy at all times
• Ensure efficient appointment scheduling, telephone communication, and processing of paperwork for clients
• Follow all organizational policies related to attendance, appearance, and confidentiality
• Perform other related tasks as needed to support the overall mission of the health center

Job Competencies & Minimum Qualifications:

• High School diploma or GED
• Prior medical office experience i.e. telephone, fax machines, copiers, appointment scheduling, medical billing, coding data entry a plus
• Excellent organizational and customer serviceskills
• Excellent verbal and written communication skills; bilingual (English/Spanish) preferred
• Strong computer skills withproficiency in MS Office products
• Car and valid driver’s license
• Bilingual (Spanish/English) preferred

Why Join Us?

At VNACJ, we offer more than just a job—we offer an opportunity to make a real difference in the health and wellness of the community. You'll be joining a team that values professionalism, compassion, and a commitment to service. If you have a passion for healthcare and enjoy interacting with diverse individuals, this could be the perfect role for you!

Working Conditions/Physical Demand

Business office environment within a fast paced healthcare center with heavy customer service, data entry, phone, fax and computer use

In compliance with New Jersey's Pay Transparency Act, the compensation range for this position is USD $16.00 to USD $20.00. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education/training, relevant skills, internal pay equity, and market and organizational conditions. For more details about our benefits, please visit our Careers page.

EEOC

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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