Front Desk Coordinator

Helpmysmile; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading dental practice as a Front Desk Coordinator, where you'll play a vital role in delivering exceptional patient care. You'll manage appointments, handle financial information, and ensure a welcoming environment. If you have a passion for customer service and dental health, this is an excellent opportunity to make a difference in patients' lives.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k

Voluntary Life & Disability Insurance

Referral Program

Employee Discount Program

Qualifications

• 1-5 years of customer service, insurance, or dental experience preferred.
• Ability to learn new programs as needed.

Responsibilities

• Handle financial information and perform insurance verification.
• Perform clerical tasks such as scheduling and greeting visitors.
• Explain procedures and collect co-payments.

Skills

Dependability

Customer Service

Insurance Verification

Education

High School Diploma

Associate's Degree

Tools

Dental Software

Microsoft Office

Job description

3 days ago Be among the first 25 applicants

Front Desk Coordinator

"Open Up" to A Whole New Dental Experience

Imagine working in a place that delivers best-in-class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group, which provides us with the necessary support to fulfill our purpose of ensuring excellent patient care.

Overview

Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health? Join our team and help pioneer a new culture of dentistry.

Smiling from Open to Close

Monday - Friday

Responsibilities

Skills Required to Make a Great "Impression" on Our Team

• Dependability and skill in handling financial information, performing insurance verification, and preparing end-of-day reports to keep our patients worry-free.
• Perform clerical tasks such as sorting, opening, distributing mail, scanning, photocopying, answering phones, greeting visitors, scheduling, verifying, and confirming patient appointments.
• Explain procedures and/or services to patients using dental knowledge.
• Present financial policies, collect co-payments, and verify insurance coverage as appropriate.
• Track appointments due to no-shows, cancellations, and late arrivals.

Qualifications

So How Can You "Fill" This Role?

• High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed.

Benefits

• Health, Dental, and Vision Insurance (Full-time employees).
• Healthcare Spending Account.
• Paid Time Off.
• 401k.
• Voluntary Life & Disability Insurance.
• Referral Program.
• Employee Discount Program.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected characteristic.