Front Desk Coordinator

Southeast Dental Partners; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

PTO + holidays

401(k)

Job summary

City Dental in Charlotte, NC is seeking a Front Desk Coordinator to manage the front desk operations and patient flow. You’ll check patients in and out, answer phones, and coordinate daily scheduling including same-day appointments.

Experience in a dental front office is preferred—insurance and benefit breakdowns help you excel. Strong customer service, organization, and multitasking are essential to keep the lobby efficient and welcoming.

Qualifications

• Dental front office experience preferred (insurance, benefit breakdowns)
• Or: strong customer service experience, fast learner
• Organized, friendly, comfortable multitasking

Responsibilities

• Check-in/check-out and phones
• Daily scheduling, including same-day appointments
• Insurance verification, breakdowns, treatment plans, co-pays
• Patient records and front office operations

Skills

Customer service

Phone handling

Scheduling

Front desk coordination

Job description

Front Desk Coordinator - City Dental

Mon-Thurs, 8am-4pm. No Fridays or weekends. Dental office in Charlotte, NC.

Patients consistently mention in reviews how friendly and efficient our team is.

You'll run the front desk: check patients in and out, manage the schedule, handle insurance and payments, and keep things moving. Dental experience preferred, but a strong customer service background will also be strongly considered.

You'll do:

• Check-in/check-out and phones
• Daily scheduling, including same-day appointments
• Insurance verification, breakdowns, treatment plans, co-pays
• Patient records and front office operations

You bring:

• Dental front office experience preferred (insurance, benefit breakdowns)
• Or: strong customer service experience, fast learner
• Organized, friendly, comfortable multitasking

Benefits: Competitive pay, health/dental insurance, PTO + holidays, 401(k)