Front Desk Coordinator

Delaware Orthopaedic Specialists; Chadds Ford Township (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Delaware Orthopaedic Specialists in Chadds Ford, PA seeks a full-time Front Desk to greet patients, schedule appointments, and assist physician teams in a fast-paced medical office. Responsibilities include registration, check-in/out, HIPAA compliance, collecting co-pays, maintaining the waiting area, and providing directions.

Candidates should be proficient in Word, Outlook and Excel, adept with office equipment, and able to work independently or as part of a team.

Qualifications

• High School education or GED preferred.
• Medical office experience a plus.

Responsibilities

• Greets and assists patients, visitors, physicians and staff.
• Handles front desk registration (check-in and check-out).
• Maintains confidentiality and HIPAA compliance.
• Maintains waiting room and office supplies.
• Provides directions and information as needed.
• Flexible schedule including overtime and evenings.
• Collects patient co-pays and balances.

Skills

Customer service

Office equipment

Typing

Medical terminology

Detail-oriented

Email management

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

I. General Summary

The Front Desk is responsible for making and scheduling patient appointments in an efficient and timely manner. This position assists patient’s in person, providing information, and communicating with various physician teams. Obtains and enters complete demographic and insurance information.

Job Location

ChaddsFord, PA

Hours/Week: 40

I. General Summary

The Front Desk is responsible for making and scheduling patient appointments in an efficient and timely manner. This position assists patient’s in person, providing information, and communicating with various physician teams. Obtains and enters complete demographic and insurance information.

II. Principal Duties And Essential Functions

• Greets and assists patients, visitors, physicians and other staff members in a polite, prompt, helpful manner.
• Handles front desk registration (check-in and check-out).
• Maintain confidentiality and follow all HIPAA and departmental guidelines.
• Maintains waiting room and office supplies.
• Provide any necessary instructions/directions.
• Must remain flexible in work schedule (overtime, evenings, etc.).
• Collect patient co pays, and balances

III. JOB REQUIREMENTS:

A. JOB KNOWLEDGE AND SKILLS:

• Proficiency in Microsoft suite products such as Word, Outlook and Excel.
• General knowledge and experience with office equipment such as copiers, multi-line phone systems, and fax machines.
• Typing skills and working knowledge of word processing, electronic mail/calendar
• Familiarity with medical terminology
• Detail-oriented and able to work independently or as a team
• Check and respond promptly to e-mails

B. Education

• High School education or GED preferred.

C. Experience

• Experience in a Medical Office setting is a plus.

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Vision insurance

Work Location: In person