Front Desk Coordinator

North American Dental Group (NADG); Buffalo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Front Desk Coordinator, where you will be at the heart of transforming the dental experience. This role emphasizes customer service and professionalism, allowing you to make a meaningful impact on patient care. With a focus on accuracy in financial transactions and clerical duties, you will help streamline operations while fostering a welcoming environment. Enjoy competitive benefits and opportunities for growth in a culture that values your individuality and excellence. If you are dependable and eager to contribute to a new standard in dentistry, this position is perfect for you.

Benefits

Competitive paid time off

Comprehensive benefits package

401k

Opportunities for career growth

Continuing education

Engaging work environment

Qualifications

• 1-5 years of customer service or dental experience preferred.
• Proficiency with dental software and Microsoft Office is essential.

Responsibilities

• Handle financial transactions and insurance verification accurately.
• Perform clerical duties like scheduling appointments and greeting visitors.

Skills

Customer Service

Insurance Verification

Clerical Duties

Communication Skills

Education

High School Diploma

Associate’s Degree

Tools

Dental Software

Microsoft Office

Job description

Join Our Team as a Front Desk Coordinator at North American Dental Group (NADG)

We are seeking a dependable and customer-focused individual to join us as a Front Desk Coordinator. This role offers a pay rate of $18.00-$22.00 per hour, with full-time hours and no weekend shifts.

About Us

At NADG, we prioritize delivering best-in-class patient care with a focus on empathy and putting patients first. Our mission is to transform the dental experience by fostering a culture of care and professionalism. Join us to help pioneer a new standard in dentistry.

Responsibilities

• Handle financial transactions, insurance verification, and end-of-day reports with accuracy and dependability.
• Perform clerical duties including mail handling, scanning, photocopying, answering calls, greeting visitors, and scheduling appointments.
• Explain dental procedures and services to patients, and present financial policies and payment options.
• Manage appointment schedules, including tracking no-shows, cancellations, and late arrivals.

Qualifications

• High School Diploma or equivalent; Associate’s degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Proficiency with dental software, Microsoft Office, and the ability to learn new programs.

Benefits

• Competitive paid time off that increases with tenure.
• Comprehensive benefits package including 401k.
• Opportunities for career growth and continuing education.
• An engaging work environment that values individuality and excellence.

Equal Opportunity Employer

We are committed to diversity and equal opportunity in employment, welcoming applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics.