Front Desk Coordinator

Birds Barbershop LLC; Austin (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

401(k)

Job summary

A local barbershop in Austin is looking for an enthusiastic and organized team member to join their vibrant workplace. Candidates should excel in customer service, manage appointment bookings effectively, and maintain a clean and organized front desk. This role offers competitive hourly pay starting at $15, product commissions, and full access to medical benefits. Birds Barbershop fosters a collaborative environment that values creativity and individuality, making it a fantastic workplace for those seeking growth and opportunity.

Responsibilities

• Greet clients with a friendly and welcoming demeanor.
• Manage appointment bookings, walk-ins, and phone calls.
• Keep the front desk and retail areas clean and stocked.
• Handle client concerns and inquiries professionally.
• Collaborate with barbers and cosmetologists for an excellent experience.

Skills

Customer service

Time management

Problem-solving

Team collaboration

Organizational skills

Job description

Benefits:

• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• 401(k)

Who we're looking for:

• UPBEAT - Greets clients with a friendly and welcoming demeanor
• SCHEDULING MASTERY - Manages appointment bookings, walk-ins + phone calls
• ORGANIZED - Keep the front desk + retail areas clean, organized and stocked
• PROBLEM SOLVER - Handle client concerns + inquiries with a solutions-oriented mindset
• TEAMWORK - Collaborate with barbers + cosmetologists to ensure an awesome experience

Our pay structure:

• Full Time (30+ hours/week)
• Hourly Pay: Starting at $15.00/hour
• Product Commission: 10% on your check + 10% in your PTO bank
• Part Time (12-29 hours/week)
• Hourly Pay: Starting at $15.00/hour
• Product Commission: 10% on your check and 10% in your PTO bank

What sets Birds apart:

• HEALTHCARE - Access to full medical benefits, Birds splits the cost with you
• DISCOUNTS - 40% off hair services and products
• BE YOURSELF - No dress code
• GROWTH - Opportunity for promotions + advancement

OUR PEOPLE:

Vibrant and collaborative workplace that values creativity and diversity.