Front Desk Coordinator

Birds Barbershop; Lamar (SC); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Company parties

Dental insurance

Employee discounts

Free food & snacks

Job summary

Birds Barbershop in Austin, TX is hiring a full-time front desk team member to greet clients, manage bookings, and keep the front desk and retail areas clean and stocked.

The role requires an upbeat, responsive, problem-solving mindset and teamwork with barbers and cosmetologists to ensure an exceptional experience for every guest. Competitive benefits are included.

Qualifications

• Greet clients with a friendly and welcoming demeanor.
• Manage appointment bookings, walk-ins, and phone calls.
• Keep the front desk and retail areas clean, organized and stocked.
• Handle client concerns with a solutions-oriented mindset.
• Collaborate with barbers and cosmetologists for a great experience.

Responsibilities

• Greet clients and manage front desk duties with a positive attitude.
• Schedule appointments, process walk-ins, and answer phone calls.
• Maintain clean, organized, and stocked front desk and retail areas.
• Address client inquiries and resolve issues in a professional manner.

Skills

Upbeat greeting

Scheduling mastery

Organized

Problem solver

Teamwork

Job description

• UPBEAT - Greets clients with a friendly and welcoming demeanor
• SCHEDULING MASTERY - Manages appointment bookings, walk-ins + phone calls
• ORGANIZED - Keep the front desk + retail areas clean, organized and stocked
• PROBLEM SOLVER - Handle client concerns + inquiries with a solutions-oriented mindset
• TEAMWORK - Collaborate with barbers + cosmetologists to ensure an awesome experience

Responsive recruiter

Benefits

• Health insurance
• Vision insurance
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks

Who We're Looking For

• UPBEAT - Greets clients with a friendly and welcoming demeanor
• SCHEDULING MASTERY - Manages appointment bookings, walk-ins + phone calls
• ORGANIZED - Keep the front desk + retail areas clean, organized and stocked
• PROBLEM SOLVER - Handle client concerns + inquiries with a solutions-oriented mindset
• TEAMWORK - Collaborate with barbers + cosmetologists to ensure an awesome experience

Our Pay Structure

Full Time (30+ hours/week)

• Hourly Pay: Starting at $15.00/hour
• Product Commission: 10% on your check + 10% in your PTO bank

Part Time (12-29 hours/week)

• Hourly Pay: Starting at $15.00/hour
• Product Commission: 10% on your check and 10% in your PTO bank

What Sets Birds Apart

• HEALTHCARE - Access to full medical benefits, Birds splits the cost with you
• DISCOUNTS - 40% off hair services and products
• BE YOURSELF - No dress code
• GROWTH - Opportunity for promotions + advancement
• OUR PEOPLE - Vibrant and collaborative workplace that values creativity and diversity

Compensation: $15.00 - $16.00 per hour

About Us

Birds Barbershop has been locally owned and operated in Austin since 2006. Boasting 11 locations across the Austin metro, we provide quality cuts for all walks of life in a fun atmosphere where our stylists can truly be themselves. Everything is done with our Core Values in mind: putting people first, providing exceptional quality, keeping it upbeat, and making sure cutting and getting cut is easy for everyone. Through the power of our stylists, barbers, and our female-led Shop Support team, we serve over 20,000 clients every month. Our huge clientele, impeccably maintained spaces, free education, and flexible scheduling have made Birds a sought-after place for talented stylists for over 20 years. We welcome you to join us and build your book and your talent at one of Austin's most iconic local establishments.

More Info

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