Front Desk Concierge: Welcoming Residents & Visitors

West Chester Assisted Living & Memory Care; Olde West Chester (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Daily Pay

PerkSpot discounts

Job summary

Spectrum Retirement Communities is seeking a front desk professional for the full-time shift 7am-3pm, Monday through Friday with some weekend flexibility. You will greet visitors, answer phones, and assist residents and families with questions while maintaining a welcoming lobby environment.

The role requires strong communication, organization, and the ability to multitask in a professional setting. Eligible employees receive standard benefits and vaccination encouragement as per company policy.

Qualifications

• High School diploma or equivalent required.
• Experience in an office, answering phones, or customer service preferred.
• Strong communication and professional presence are essential.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Greet and direct visitors at the front desk.
• Answer incoming phone calls and transfer or take messages.
• Respond to resident and family questions and concerns.
• Respond to emergencies as needed.
• Maintain cleanliness of the front lobby and entrance area.

Skills

Communication skills

Phone etiquette

Organizational skills

Professional demeanor

Multitasking

Education

High School diploma or equivalent

Tools

Office software

Job description

Spectrum Retirement Communities is seeking a front desk professional for the full-time shift 7am-3pm, Monday through Friday with some weekend flexibility. You will greet visitors, answer phones, and assist residents and families with questions while maintaining a welcoming lobby environment.

The role requires strong communication, organization, and the ability to multitask in a professional setting. Eligible employees receive standard benefits and vaccination encouragement as per company policy.