Front Desk Concierge: Welcoming & Growth Path

Serenity Healthcare; Gilbert (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision coverage (9

401k plan

Referral bonuses

Job summary

Serenity Healthcare is seeking a Front Desk Receptionist to be the first friendly face at our Gilbert office. You will greet visitors, answer calls, verify information, and help guests feel welcome. We will train you on the specifics while you bring energy, dedication, and a customer-service mindset.

You will work with a collaborative team in a fast-paced environment, using scheduling software and databases to keep operations smooth and inviting for patients and visitors alike.

Qualifications

• Calm energy, positivity, and professional demeanor in a fast-paced environment.
• Strong attention to detail and accuracy in handling information.
• Team-oriented mindset with a collaborative attitude.
• Ability to multitask and stay organized under pressure.
• Comfort with digital tools: email, scheduling software, and databases.
• Understanding of privacy and confidentiality in handling visitor information.
• Experience in customer service roles is helpful but not required.

Responsibilities

• Greet visitors with warmth and professionalism.
• Verify and update visitor information at each interaction.
• Assist with forms and answer general questions from guests.
• Build rapport by remembering names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Operate scheduling software and basic office technology efficiently.
• Collaborate with the team to support daily operations.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Digital tools

Privacy & confidentiality

Customer service

Education

High School Diploma or GED

Tools

Scheduling software

Email systems

Database familiarity

Job description

Serenity Healthcare is seeking a Front Desk Receptionist to be the first friendly face at our Gilbert office. You will greet visitors, answer calls, verify information, and help guests feel welcome. We will train you on the specifics while you bring energy, dedication, and a customer-service mindset.

You will work with a collaborative team in a fast-paced environment, using scheduling software and databases to keep operations smooth and inviting for patients and visitors alike.