Front Desk & Concierge Specialist

FirstService Residential; McLean (VA); On-site; USD 37,128 - 50,032; Full time

Job summary

FirstService Residential in McLean, VA is seeking a customer-focused concierge/security associate to greet residents and guests, manage access control, and support administrative tasks. You will monitor security systems, maintain logs, and assist with general clerical work using Word and Excel.

The role emphasizes safety, detailed paperwork, and strong interpersonal skills, with the ability to work flexible hours and lift up to 50 lbs.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple priorities with strong time management.
• Proficiency in Microsoft Outlook, Word and Excel.

Responsibilities

• Provide exceptional customer service to residents and guests.
• Meet and greet residents; check-in/out guests and service providers.
• Monitor and operate security control systems and maintain daily logs.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

FirstService Residential in McLean, VA is seeking a customer-focused concierge/security associate to greet residents and guests, manage access control, and support administrative tasks. You will monitor security systems, maintain logs, and assist with general clerical work using Word and Excel.

The role emphasizes safety, detailed paperwork, and strong interpersonal skills, with the ability to work flexible hours and lift up to 50 lbs.