Front Desk Concierge – Senior Living (PRN)

Wesley Manor Retirement Community; Louisville (KY); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Work-life balance

Job summary

Wesley Manor Retirement Community in Louisville, KY is seeking a professional Receptionist (PRN) to be the friendly first point of contact for residents, families, visitors, and staff. You will greet guests, answer calls, and provide courteous information while maintaining confidentiality.

The role requires solid computer skills, teamwork, and the ability to multitask in a fast-paced senior living environment.

Qualifications

• High school diploma or equivalent preferred.
• Receptionist/front desk or customer service experience preferred.
• Strong verbal and written communication skills.
• Basic computer proficiency with Microsoft Office and email.
• Ability to multitask and stay organized in a busy environment.
• Interpersonal skills to interact with older adults, families, and staff.
• Ability to work independently while supporting a team.
• Professional appearance, sound judgment, and dependable attendance.

Responsibilities

• Greet residents, families, visitors, vendors, and staff professionally and warmly.
• Answer, screen, and direct incoming calls promptly and courteously.
• Provide general information and assist visitors while maintaining confidentiality.
• Monitor the front desk and lobby to maintain a positive first impression.
• Receive and distribute mail, deliveries, and packages as appropriate.
• Assist with filing, data entry, copying, scanning, and document prep.
• Maintain visitor logs, sign-in procedures, and front desk records.
• Relay messages accurately between departments in a timely manner.
• Assist with scheduling and other clerical duties as assigned.
• Observe privacy standards when handling sensitive information.
• Follow company policies and customer service expectations.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Professional appearance

Dependable attendance

Education

High school diploma or equivalent

Tools

Microsoft Office

Email systems

Job description

Wesley Manor Retirement Community in Louisville, KY is seeking a professional Receptionist (PRN) to be the friendly first point of contact for residents, families, visitors, and staff. You will greet guests, answer calls, and provide courteous information while maintaining confidentiality.

The role requires solid computer skills, teamwork, and the ability to multitask in a fast-paced senior living environment.