Front Desk Concierge — Senior Living Guest Experience

Discovery Senior Living; Naples (FL); On-site; USD 20,664 - 26,174; Part time

Benefits offered by this job

Competitive wages

Early access to earned wages beforepay

Flexible scheduling options with part‑

Paid time off and holidays (part-time)

Comprehensive benefit package incl. H,

401(K) with employer match

Paid training

Opportunities for growth and advanced

Employee Assistance Program

Job summary

Discovery Senior Living in Naples, FL is seeking a friendly Concierge to welcome residents, families and guests and support front-desk operations. You will manage calls, messages, directions, and coordinate appointments, fostering a warm, organized environment.

This part-time role offers flexible shifts and growth opportunities within a people-centered senior living community. Qualifications include a high school diploma or GED and 1–3 years of customer service or administrative experience.

Qualifications

• High school diploma or GED required or preferred.
• 1–3 years in customer service, reception, or administrative roles.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with ability to multitask in a fast-paced environment.
• Basic computer skills; comfortable using phones, email and office systems.

Responsibilities

• Answer and manage telephone and reception duties professionally.
• Take accurate messages and relay timely to appropriate recipients.
• Greet residents, families and visitors; respond to inquiries and provide directions.
• Assist with brochures and marketing materials as requested.
• Prepare meal tickets and tally meal counts for Dining Services.
• Maintain and update resident phone lists, rosters, sign-in sheets and logs.
• Coordinate resident and family appointments including transportation and salon services.
• Keep front desk and entry areas clean, organized and welcoming.
• Sort and distribute mail to residents and staff.
• Follow company policies and confidentiality requirements.

Skills

Customer service

Reception

Administrative support

Communication

Multitasking

Education

High school diploma or GED

Tools

Office software

Job description

Discovery Senior Living in Naples, FL is seeking a friendly Concierge to welcome residents, families and guests and support front-desk operations. You will manage calls, messages, directions, and coordinate appointments, fostering a warm, organized environment.

This part-time role offers flexible shifts and growth opportunities within a people-centered senior living community. Qualifications include a high school diploma or GED and 1–3 years of customer service or administrative experience.