Front Desk Concierge – Senior Living Community

Stellar Senior Living; Lakewood (CO); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Stellar Senior Living in Lakewood, CO seeks a friendly and capable front desk administrator to manage the daily reception, phone system, and basic clerical duties. The role supports multiple departments, maintains logs, and ensures a welcoming environment for residents, families, and staff.

The ideal candidate will have strong organizational and communication skills, be comfortable working with the elderly, and maintain confidentiality.

Qualifikationen

• Strong knowledge of general office procedures and clerical tasks.
• Excellent organizational and communication skills.
• Ability to project a professional image and maintain confidentiality.
• Proficient with Microsoft Office and common computer programs.
• Familiarity with HIPAA or resident confidentiality is a plus.
• Enjoys working with the elderly and accepts feedback.

Aufgaben

• Monitors incoming public traffic and assists with applicants.
• Provide clerical support to departments using Word, Excel, Google Suite.
• Answer telephone, assess call nature, and route or relay information.
• Maintain resident emergency data, logs, and procedures manuals.
• Provide clear directions to visitors, guests, residents and sales reps.
• Report suspicious persons or information to supervisor.
• Create and maintain a warm front desk atmosphere.
• Receive inquiries and release information per policies and procedures.
• Read, write and speak English sufficiently to fulfill job requirements.
• Read and interpret instructions; handle multiple tasks in a fast-paced environment.
• Listen actively and interact with residents and staff with integrity and fairness.
• Follow safety, infection control and confidentiality policies.

Kenntnisse

General office procedures

Organizational skills

Oral and written communication

Professional image

Telephone etiquette

Multitasking

Microsoft Office

Google Suite

Customer service

Empathy with elderly

Tools

Microsoft Word

Excel

Google Docs/Sheets

Jobbeschreibung

Stellar Senior Living in Lakewood, CO seeks a friendly and capable front desk administrator to manage the daily reception, phone system, and basic clerical duties. The role supports multiple departments, maintains logs, and ensures a welcoming environment for residents, families, and staff.

The ideal candidate will have strong organizational and communication skills, be comfortable working with the elderly, and maintain confidentiality.