Guest Experience Coordinator (Front Desk)

Park Place Senior Living; Fort Wayne (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Retirement plan

Job summary

Park Place Senior Living in Fort Wayne, IN is seeking a friendly Receptionist to welcome residents, families and visitors, answer calls, and assist staff with light administrative tasks. You will help manage schedules, route inquiries, and maintain a neat, organized front desk.

The role emphasizes clear communication, proficient computer use, and the ability to prioritize tasks in a fast-paced healthcare setting.

Qualifications

• Must have at least 2 years clerical experience.
• Computer and software skills.
• Ability to prioritize tasks and work efficiently.
• Must have good verbal and written communication skills.
• Must have great organizational skills.
• Must have great customer service and interpersonal skills.

Responsibilities

• Answer incoming calls in a professional manner and determine purpose of call and transfer call.
• Take and deliver messages.
• Provide general administrative and clerical support including scanning, faxing and copying to management.
• Maintain front desk procedures including contact information, directions and frequently asked questions.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.

Skills

Clerical experience

Communication skills

Organization

Customer service

Time management

Tools

MS Office

Job description

Park Place Senior Living in Fort Wayne, IN is seeking a friendly Receptionist to welcome residents, families and visitors, answer calls, and assist staff with light administrative tasks. You will help manage schedules, route inquiries, and maintain a neat, organized front desk.

The role emphasizes clear communication, proficient computer use, and the ability to prioritize tasks in a fast-paced healthcare setting.