Front Desk Concierge – Patient & Guest Services

PACS Group; Ontario (CA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

401(k)

Life Insurance

Paid Sick Time

Paid Time Off (PTO)

Retirement Plan

Employee Assistance Program

Career Growth Opportunities

Supportive Team Environment

Job summary

PACS Group is seeking a professional Receptionist to join Las Colinas Post Acute on a full-time basis. You will be the first friendly face for residents, families, visitors, vendors, and staff, handling a busy front desk with warmth and efficiency.

You will manage calls, greet guests, and provide essential administrative support while upholding confidentiality and a welcoming atmosphere in a fast-paced healthcare environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong multitasking and time-management abilities.
• Customer-focused and professional demeanor.
• Ability to handle confidential information with discretion.

Responsibilities

• Answer and direct incoming phone calls courteously and efficiently.
• Welcome residents, families, visitors, and vendors in a warm, professional manner.
• Assist with administrative tasks including filing, data entry, and copying.
• Maintain visitor logs and follow security procedures.
• Route messages promptly to appropriate departments and provide support as needed.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Organization

Problem solving

Professionalism

Dependability

Education

High school diploma or equivalent

Tools

Phone system

Data entry

Filing

Job description

PACS Group is seeking a professional Receptionist to join Las Colinas Post Acute on a full-time basis. You will be the first friendly face for residents, families, visitors, vendors, and staff, handling a busy front desk with warmth and efficiency.

You will manage calls, greet guests, and provide essential administrative support while upholding confidentiality and a welcoming atmosphere in a fast-paced healthcare environment.